Skip to main content
FAQ: Payment functionality

Answers to commonly asked questions around how payments work in HoneyBook

Updated over 4 months ago

How do I get paid through HoneyBook?

There’s three steps to getting paid through HoneyBook:

  1. Set up your account to receive payments by connecting your bank account

  2. Send an invoice to your client

  3. Once the your client completes the payment, you'll receive a payment


Where do I add my bank account information?

Connect your bank account in the Bank Details tab of your Company Settings.


Are there any processing or transaction fees?

Yes, there are fees depending on how your client pays. Learn more about the different payment methods and their associated transaction fees.


How long does it take to process a payment?

Payment processing times depend on how your client pays. Learn more about the different payment methods and their associated processing times.


Can I use PayPal, Venmo, or another payment processor with HoneyBook?

Currently, you can't use PayPal, Venmo, Stripe (etc.) accounts to process payments through HoneyBook. Instead, HoneyBook acts as the payment processor for any card payments or bank transfers you receive.

Taking payments through HoneyBook allow us to support:


I don’t want to accept payments through HoneyBook. Can I turn them off?

HoneyBook's payments cannot be turned off, and you cannot create an invoice without the option of ACH bank transfer or credit card payments.

You can, however, adjust your invoices to set how your clients can pay: by ACH bank transfer (US accounts only), credit card, or either.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

Did this answer your question?