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Client payments and HoneyBook Balance FAQs

Answers to commonly asked questions around getting paid by clients in HoneyBook Balance, payment limits, and checks.

Updated over a month ago

How do I get paid in HoneyBook Balance?

Your net client payments are deposited directly into your HoneyBook Balance business checking account. These deposits make up part of your available balance, once deductions are made.

Calculating net client payments

Your net client payment is reached after these deductions are made:

  • A percentage for a tax savings bucket (if you've set one up)

  • Taxes

  • Reimbursements/refunds (if you owe any)

  • Capital loan repayments (if you have a Capital loan)


Can I get checks or a cashier's check for my HoneyBook Balance account?

Currently, both regular checks and cashier's checks are not available through HoneyBook Balance. If you need regular checks or get a cashier's check and want to use the funds in your HoneyBook Balance account, you'll need to transfer the funds into an external account.


Are there any payment limits?

There are currently no payment limits. Payment processing times are different depending on both the payment type, as well as the amount of the payment:

  • Credit card payments

    • Below $20,000 USD: Processes immediately

    • Above $20,000 USD: Processes in 2–3 business days

  • Bank transfers

    • Below $20,000 USD: Processes in 4–5 business days

    • Above $20,000 USD: Processes in 7–8 business days


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

HoneyBook is a software company, not a bank. Banking services are provided by Lincoln Savings Bank, Member FDIC. HoneyBook Visa Debit cards are issued by Lincoln Savings Bank, Member FDIC. HoneyBook is not FDIC insured. FDIC insurance only covers the failure of an insured bank.

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