If you have received an online payment in your HoneyBook account, but have yet to receive it in your bank account, there are a few things to double check:
- Your bank details: confirm your bank details have been added in your account.
- Timing of funds being transferred: review to see if the payment is within the normal timeframe.
- Re-verification: you may need to re-verify your bank details.
If all your account details are correct and your payment still hasn't arrived, please send us a message by clicking the Question Mark icon on any page—our team would be happy to look into it!
Want to learn more?
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!