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How payments are different with a HoneyBook Balance account
How payments are different with a HoneyBook Balance account

How long it takes for credit card payments and bank transfers to reach your HoneyBook Balance Business Checking Account.

Updated over a month ago

Enjoy faster payment times now that payments you receive land in your checking account. You also get free instant deposits for all credit card payments under $15,000 USD.


Payment times

Customer payment times will now take about half as long as before you joined. Here are the typical processing times you'll experience:

Payment method

Processing time

Credit card

  • Below $15,000 USD: within 24 hours

  • Above $15,000 USD: 2–3 business days

Bank transfer

  • Below $15,000 USD: 2–3 business days

  • Above $15,000 USD: 7–8 business days

Business days are Monday-Friday, excluding bank holidays. Payment times can also be delayed by your customer's bank's internal processes. Payments under $15,000 USD made with a credit card will not be impacted by bank holidays.


Find a payment’s estimated deposit date

Find deposit dates in your Payments tab's Status column. Estimated deposit dates are when you should see the payment deposited into your HoneyBook Balance account.

  1. In the top navigation menu, select Finance > select Payments

  2. Find the estimated deposit date in the payment's Status column

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

HoneyBook is a software company, not a bank. Banking services are provided by Lincoln Savings Bank, Member FDIC. HoneyBook Visa Debit cards are issued by Lincoln Savings Bank, Member FDIC. HoneyBook is not FDIC insured. FDIC insurance only covers the failure of an insured bank.

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