If you’re noticing some inconsistencies when it comes to your Calendar time zone or your scheduled sessions, there are few things you can double check to ensure that everything appears accurately.
This can happen, for example, when you're scheduling a session from your project workspace or from your calendar. If you're noticing that your time zone is consistently incorrect, check your company settings first.
What time zone should I select?
Since some areas of North America observe daylight savings, while others don't, selecting a time zone can get a little tricky! Double check which time zone you're in on the maps below.
Most areas of the United States—all those that do observe daylight saving time—should select the dual option for their particular time zone (e.g. the CDT/CST option, not the singular CST option).
If your area does observe daylight saving time and you select the singular (e.g. the CST) option, your scheduled sessions will be off by one hour once daylight saving time hits.
The areas of Arizona that do not observe daylight saving should set their time zone to the singular, Standard Time option of MST (not MDT/MST), and those in Hawaii should set their time zone to HST.
Those living in the areas of Canada that do observe daylight saving should select the dual option for their particular time zone (e.g. the CDT/CST option, not the singular CST option).
Those living in the areas of Canada that do not observe daylight saving should select the singular, Standard Time option for their particular time zone (e.g. most of Saskatchewan should select CST, not CDT/CST).
Confirm your main account time zone is set correctly
First and foremost, make sure that the time zone for your HoneyBook account is accurate!
1. From any page, click your profile photo in the top right corner of your screen.
2. Select Company Settings from the menu.
3. In the Company Brand tab, scroll to the bottom to find the More Info section.
4. Select the appropriate option from the Timezone drop-down.
Confirm your session time zone settings are set correctly
When creating the session types that you send to your clients (which makes it super easy for them to schedule time with you!), be sure to confirm that the time zone is set correctly in the Details section of the setup.
This should default to the time zone you set up in your Company Settings, but be sure to confirm that it’s the time zone you want for this particular session. The availability you set will reflect this time zone, regardless of where your client is located—so, for example, a session is set for Pacific Time with availability from 1:00-2:00pm, a client on Eastern Time would see that availability as 4:00-5:00pm.
What happens when you travel to a different time zone
When you travel to a different time zone, your HoneyBook Calendar will reflect the new time zone; as soon as you're home, it will revert back to your home time zone.
Managing your time zone in areas that do not observe daylight saving time
If you live in the areas of Arizona or Canada that don’t observe daylight saving time, be sure to select the option for your time zone that does not automatically adjust during time changes.
For example, those areas of Arizona that don't observe daylight saving time should select the MST time zone, instead of the MDT/MST time zone in your Company Settings.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!