We get that your business isn’t a one size-fits-all experience. HoneyBook members on the Starter plan are able to publish up to 1 contact form, members on the Essentials plan are able to publish up to 3, and Premium plan members are able to publish unlimited contact forms. You can add your form or forms to your website (or sites!)—and we allow you to customize them to suit your clients’ specific needs.
PLEASE NOTE: This article also references automations, available for Essentials and Premium plan members. Learn more about the features included in each plan here.
How many contact forms can I create?
The sky's the limit—you're able to create and publish unlimited contact forms. Submissions from all forms will populate as inquiries in your project pipeline.
Do I have to embed each form separately?
If you'd like your forms embedded on your website, then yes—you'll need to embed each form separately. That way, you can put each form exactly where you want it on your site, allowing for a perfectly branded experience.
Remember, though, that you can always share forms with no embedding required! Just find the direct link for the form(s) in question and share as necessary.
How do multiple contact forms work with my automations?
Your contact form—whether you have one or multiple—will be able to trigger automations in one of two ways.
If you have automations assigned to trigger based on particular project types, the project type will be deciding factor in the automation that goes out (rather than which contact form the inquiry came from).
So let's say, for example, you have an automation set up for the Party project type, and you have two contact forms in use—Contact Form #1 and Contact Form #2.
Someone submitting an inquiry for a party on Contact Form #1 AND someone submitting an inquiry for a party on Contact Form #2 will both receive the same party automation.
If you have an automation assigned as the default for your contact form, we'll see, once again, that submissions from ANY contact form will trigger this automation, as long as:
A project type selected does not have an automation associated, OR
A project type has not been selected or assigned at all
Want to make sure that specific contact forms trigger a specific automation? Read more on assigning project types below!
PLEASE NOTE: Automations are available for Essentials and Premium plan members. Learn more about the features included in each plan here.
Can I assign each contact form a different project type/automation?
You sure can! Just assign a default project type to a contact form. This will remove the need to ask your leads which project type they're interested in, and will automatically assign all incoming inquiries from that contact form the project type you've selected instead.
Then, just set up an automation to trigger based on that project type! Repeat with additional contact forms & project types as necessary.
PLEASE NOTE: Automations are available for Essentials and Premium plan members. Learn more about the features included in each plan here.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!