Once you’ve integrated with Acuity, you can leverage this connection in your HoneyBook automations. The “Meeting scheduled” trigger lets you automatically create a HoneyBook project and automate follow-up steps once a meeting is scheduled through Acuity.
Start with the Acuity automation preset (recommended)
First, ensure you’ve connected your Acuity account
Access the Acuity automation preset. Either:
From the top navigation bar, select Automations > click View all to view all automation presets > select Acuity meeting follow-up > Use automation
Or, navigate to your Integrations page > click See Automation by the Acuity tile > Use automation
The Acuity automation preset will open in the automations builder. Click the Meeting scheduled trigger to adjust the trigger settings:
Member account: Select the member whose account will be used for the automation
Acuity trigger: Cannot be adjusted; must be Meeting scheduled
Appointment type: Click the drop-down and select which meeting types will cause the trigger to activate (or all)
Click the Create opportunity/project action to adjust the action settings:
Owner: Select the member of your HoneyBook team who will be the project owner
Type: Select the project type to be assigned
Stage: Select the pipeline stage that the projects will be added to
Tags: Select any tags to be automatically applied to the project
This step cannot be removed from the automation.
Continue building out your automation as needed
When you’re ready, toggle the Active status ON for the automation to start running in projects that meet the trigger criteria
Start with a new automation
First, ensure you’ve connected your Acuity account
Get started creating a new automation
Click Set a trigger in the sidebar
Under Apps, select Meeting scheduled
Adjust the settings for the trigger:
Member account: Select the member whose account will be used for the automation
Acuity trigger: Cannot be adjusted; must be Meeting scheduled
Appointment type: Click the drop-down and select which meeting types will cause the trigger to activate (or all)
Click the plus (+) sign > Create opportunity/project
This step must be added next if the automation trigger is Meeting scheduled (Acuity)
Adjust the settings for the Create opportunity/project action:
Owner: Select the member of your HoneyBook team who will be the project owner
Type: Select the project type to be assigned
Stage: Select the pipeline stage that the projects will be added to
Tags: Select any tags to be automatically applied to the project
Continue building out your automation as needed
When you’re ready, toggle the Active status ON for the automation to start running in projects that meet the trigger criteria
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!