At HoneyBook, we believe in options — which is exactly why your clients have options when submitting a payment through HoneyBook. Since we have our own in-house payment processor, no third parties are needed, which lets your clients pay through HoneyBook via:
All major credit cards
ACH (eCheck) bank transfers*
You can also manually log payments received if they're made via cash, check, or another method; choose to only allow either credit card payments or bank transfers by editing your clients' payment options; and enter your clients' information on their behalf (with their approval, of course!) using our Book in Person tool.
* ACH is not available for Canadian accounts at the moment.
Payments via credit card
Your clients have the freedom to pay using the credit card of their choice:
You can expect to receive credit card payments in your bank account within 2-3 business days. Read more about payment processing times here.
Payments via bank transfer
Clients also have the option to link a checking account to submit payments using the bank transfer option. This allows payments to move directly from your client's bank account to yours. HoneyBook lets you to connect accounts from thousands of banks and credit unions, including:
A+ Federal Credit Union
Bank of America
Patelco Credit Union
Summit Credit Union
The Peoples Community Bank
Triumph Community Bank
You can expect to receive bank transfer payments in your bank account within 7-8 business days. Read more about payment processing times here.
PLEASE NOTE: If a client makes a payment via ACH bank transfer, that payment will need to fully process (with the payment status moving from Pending to Paid in HoneyBook) before a subsequent payment can be made.
Payments over the phone or in person
Want to learn more?
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!