Since HoneyBook has its own in-house payment processor, no third parties are needed to process payments made through HoneyBook invoices. Clients will be prompted to enter their card or bank information, depending on the payment options you set.
Having your clients pay with credit card or bank transfer allows them to gain access to all the benefits of processing payments through HoneyBook. If you prefer one of these methods over the other, set up your invoices to only accept credit cards or bank transfers.
Your clients can also pay by cash or check, but these can only be manually tracked since they’re handled outside of HoneyBook.
Card payments
Your clients have the freedom to pay using the card of their choice:
American Express (Amex)
Discover
MasterCard
Visa
Debit cards
You can expect to receive card payments in your bank account within 2-3 business days. Learn more about payment processing times.
Apple Pay and Google Pay
Your clients can also transact using Apple Pay or Google Pay. This will still charge the card used, but they won’t need to fill in the card’s info. Any card HoneyBook already accepts can be used to transact using Apple Pay or Google Pay.
This currently is only available for smart files and lead forms. Apple Pay and Google Pay are not currently available for legacy files.
🔥 Stop
If your client doesn't have mobile wallets enabled in their browser, they won't see this option when checking out. If your client doesn't see this and should, they'll need to set up Apple Pay or Google Pay.
International payments
Invoicing a client who’s based internationally? Not to worry—international clients can use any major credit card to make payment, even if the card originates outside of the U.S. or Canada. Your client will be invoiced in your account currency (USD or CAD), and their bank will handle the conversion.
📚 Tip
HoneyBook doesn’t charge any extra fees for international clients, but international clients might want to check if extra fees will be assessed by their bank.
ACH bank transfer payments
📣 Note
ACH bank transfer isn't available for Canadian accounts at the moment.
We partner with Plaid for ACH bank transfers, a third-party system that uses end-to-end data encryption to ensure you and your clients' information remains secure. HoneyBook lets clients connect accounts from thousands of banks and credit unions, including:
A+ Federal Credit Union
Bank of America
CapitalOne
Charles Schwab
Chase
Citibank
Fidelity
Navy Federal
Patelco Credit Union
Summit Credit Union
TD Bank
The Peoples Community Bank
Triumph Community Bank
USAA
US Bank
Wells Fargo
You can expect to receive bank transfer payments in your bank account within 7–8 business days. Learn more about payment processing times.
📚 Tip
If a client makes a payment via ACH or bank transfer, that payment will need to clear the client's bank, with the payment status moving from Processing to Paid in HoneyBook, before a subsequent payment can be made. Learn more about payment statuses here.
Other payment options
Manually log payments received if they're made via cash, check, or another method
Choose to only allow either card payments or ACH or bank transfer by editing your clients' payment options
Currently, you can't use PayPal, Venmo, Stripe, or other payment processors with HoneyBook. Instead, HoneyBook acts as the payment processor for any card payments or bank transfers you receive.
Taking payments through HoneyBook allow us to support:
No hidden fees or add-on costs
Automatic payment reminders sent to clients, so you're paid on time—or ahead of time—every time
A billable time tracker stopwatch on the mobile app
An integration with QuickBooks to automate expense tracking
An instant deposit option for qualifying users
A seamless experience for your clients
All they need is their payment information
No HoneyBook account or login required for them
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!