To receive payments in HoneyBook, you’ll need to complete a few setup steps. This ensures your account is secure and your payouts are processed correctly.

Here’s what to do:

Set up your security phone number – used for account verification and fraud protection
Provide your bank and business owner details – so HoneyBook knows where to send your payments
Enable instant deposit (optional) – to receive funds faster
Locate your payment tracking tool – so you can monitor payment statuses in real time

🎓 Interested in an interactive walkthrough? Check out our Academy course on setting up your account to get paid.

Set up your security phone number

To keep your account and your money safe, you’ll want to set a security phone number. HoneyBook will send a text to this phone number any time someone wants to update your bank account info or your personal account info.

How to add a security phone number

From the navigation menu, click your profile photo > select My Account
Scroll to the Security Phone Number section and click Add
Click Get an email with verification code
- A 6-digit code will be sent to the email you use to log into HoneyBook
Enter the code and click Submit
Enter your phone number
- It must be able to receive calls or texts
- It must be based in the U.S. or Canada
Click Save

Provide your bank and business owner details

Supplying your bank and business owner details lets HoneyBook know where to send your money. If you’re already receiving payments and haven’t entered those details yet, the funds will sit safely in HoneyBook until you let us know which bank to send them to.

How to add your bank and business owner details

Your bank and business owner details are set in your Company Settings, under the Bank details tab.

To get to your Bank details tab:

From the navigation menu, click your profile photo > select Company settings
Go to Bank details

The process for adding bank and business owner details varies slightly for Individuals, Sole Proprietors, and LLCs or Corporations. Here's how to add the right information for your business type.

📚 Tip

If you have an Employer Identification Number (US) or a Business Number (Canada), you’ll need it when you enter your bank details.

What to know about payment processing

Before enabling deposits, it’s important to understand how payment processing works in HoneyBook.

The payment method your client uses—credit card or bank transfer (ACH)—affects both the transaction fee and processing time:

Bank transfers typically have lower fees but take longer to process
Credit card payments are processed faster but include higher fees

📚 Tip

For more details on processing times and transaction fees by payment method, check out our payment processing overview.

Set up instant deposits (optional)

✋ Stop

Instant deposits are only available once you've received payments through HoneyBook for 30 days. If you haven't yet received payments through HoneyBook, skip this step for now.

Setting up instant deposits allows you to access your funds typically within 24 hours, instead of waiting up to 8 business days for standard processing.

If your bank account isn’t supported for instant deposits, you’ll be prompted to connect a debit card instead.

💡 Note: Instant deposits have an additional 1% processing fee (min $5 USD), and are only available when your client pays via credit card.

How to set up instant deposits

First, make sure you’ve already added your bank account and business owner details
From the navigation menu, click your profile photo > select Company Settings
Go to Bank details
In the Instant Deposits section, click Set up instant deposit
You'll see your already-linked bank account listed
- If it’s eligible, this is where your instant deposits will go
- If not, you’ll be prompted to link a debit card instead
  - Enter your debit card information and complete the two-factor authentication (2FA)
Click Enable

You can set up instant deposits for every payment, or only for specific payments.

Track your payments

When payments start coming in, you’ll get notified through email and in HoneyBook. You can track a payments path from Upcoming (when the payment is requested) to Paid (when you’ve received the payment).