Getting paid through HoneyBook means you can truly run your business all in one place, with no need to collect and manage payments through a third party. On your end, the back-end process is more efficient, and on the client side, they get to experience a streamlined and professional booking experience.

In this article, we'll review:

To easily receive client payments, just connect your bank account from the Bank Details section of your settings.

When you send an invoice through HoneyBook, your client can review the payment schedule you created and make payments via card or ACH/bank transfer.

Learn more about connecting your bank account here.

The amount of time it takes a payment to reach your bank account differs based on the method of payment the client used.

Learn more about payment processing times here.

Remember that once your client has initiated payment, the payment status will switch to Paid (card payments) or Pending (ACH/bank transfer).

You can review the estimated deposit date of the payment—as well as the payment status—via the Payments tab of your Bookkeeping tool, or from the invoice itself.

Transaction fees are necessary for payment processors like HoneyBook to be able to facilitate the transaction between your client’s card or bank accounts and your account—and our fees are among the lowest in the market. The fees are deducted from the payment total before it’s deposited into your bank account.

Transaction fees:

Percentages are based on the amount of the payment being made, and the additional values for card payments (9 cents and 25 cents respectively) will be added per transaction.

Cardholder Entered payments: payments where the card is either being entered for the first time, or entered again manually. Some examples of these transactions include:

Card on File payments: payments made with a card that has been securely stored from a previous transaction. This includes payments made via autopay, which leverages Card on File payment processing.

You can always review the total amount that was deducted for processing fees in your Yearly or Monthly Analytics Reports. Simply click the link for the year or month you're interested in to download the full CSV report—you'll see a column for HB Fee in that spreadsheet.

PLEASE NOTE: If you ever need to refund a client, they will receive the full amount of their initial payment—transaction fees won't affect them at all!

Currently, there is not a built-in way to pass payment transaction fees along to your clients.

We recommend researching your state's laws and your specific card regulations, or speaking with a legal professional—in some states and for some cards, it is illegal to pass these fees on to a client.

If it is legal for your state and your card, it's possible to add these charges as line items in your invoices. However, again, we'd recommend researching the state requirements on messaging this to your clients, as those may vary.

Have more questions on getting paid? Check out our Payments FAQ, or head to our blog to learn about the benefits of getting paid through HoneyBook!

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!