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Contract smart file FAQs

Answers to commonly asked questions around how contract smart files work and how to sign them in HoneyBook.

Updated over 4 months ago

Why can't I assign a signature to anyone?

There's a couple of reasons you might not be able to assign a signature in your contract:

  • If you're editing a template (as in, you started from the My Templates screen), the contract won't be attached to a project, so there isn't anyone to assign the signature to just yet.

    • To fix this, use the template in a project. From there, an assignee will appear (which by default will be the first participant in the project)

  • If you are using the contract in a project, you might not have any participants added to the project yet


Can I sign my contract before I send it to my client?

No, you can't sign a contract before sharing the file with your client. You'll be able to sign the contract as soon as it's sent. No need to resend the contract once you sign—your client's version of the file will automatically reflect that update.


What should I do if I need to adjust the contract after it's sent?

If you need to adjust the contract after it's sent (like if you need to change dates in the service agreement), you can edit and resend the smart file.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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