Customize the notifications you receive by email using the Preferences tab in your Company settings.
👉 Want to adjust the notifications you receive under the bell icon in your HoneyBook account? Learn more here.
What are the different notification options?
Tracking client-facing automated emails in the activity feed of your projects.
Notification location | Notification type |
Email notification | An email containing a file hasn't been viewed by your client |
Email notification | A file you've sent hasn't been booked (signed or paid) by your client |
Email notification | You've drafted a file, but haven't sent it |
Email notification | A week before a project |
Pop-up notification in HoneyBook | A project you're creating conflicts with the date of an existing project |
Customize email notifications
From the navigation menu, select Settings > Company settings
Select the Preferences tab
In the "Company notifications" section, adjust your email notification settings.
For some notification types, you'll see a dropdown where you can select the cadence.
If you have Notification Center v2 enabled, some legacy notification toggles, including inquiry follow-up and task notifications, won't appear here because they're managed in Notification Center v2 instead.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

