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Manage email notifications

Get your email notifications sorted, and find out what email notifications you can get

Updated over 2 months ago

Customize the notifications you receive by email using the Preferences tab in your Company settings.

👉 Want to adjust the notifications you receive under the bell icon in your HoneyBook account? Learn more here.


What are the different notification options?

Tracking client-facing automated emails in the activity feed of your projects.

Notification location

Notification type

Email notification

An email containing a file hasn't been viewed by your client

Email notification

A file you've sent hasn't been booked (signed or paid) by your client

Email notification

You've drafted a file, but haven't sent it

Email notification

A week before a project

Pop-up notification in HoneyBook

A project you're creating conflicts with the date of an existing project


Customize email notifications

  1. From the navigation menu, select Settings > Company settings

  2. Select the Preferences tab

  3. In the "Company notifications" section, adjust your email notification settings. For some of the notification types, you'll see a dropdown, which you can select the cadence for the notification.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!