Using the HoneyBook Balance Visa® debit card makes managing business expenses easier and more secure. You’ll gain real-time insights into spending, and with your virtual card available instantly, you can start making purchases right away—even from your digital wallet.
You'll receive 2 cards:
A virtual debit card (available immediately)
A physical debit card (must be ordered separately)
Each card has unique details for added fraud protection. Your virtual card is activated upon completing onboarding, while your physical card remains inactive until you receive and activate it—helping keep your funds secure during delivery.
Order and activate your physical debit card
One of the first things you should do once you open a HoneyBook Balance checking account is order a physical debit card. Your physical debit card will be sent to the address you supplied on your application.
If you're getting an error message that your two-factor authentication (2FA) phone number is invalid or you aren't receiving a code, contact support by clicking the Question Mark icon on any HoneyBook page.
Order a physical debit card
From the navigation menu, select Finance > Balance
Under "Account & card details," select Order a physical card
Enter the 6-digit code sent to your mobile phone, then select Continue
Select Order Card
Confirm the card's shipping address. If this address isn't correct, contact support
The card will take 10–14 business days to arrive
If the card hasn't arrived after 14 business days, contact support by clicking the Question Mark icon on any HoneyBook page
Once the card arrives, activate it from your dashboard
Activate your physical debit card
If you want to activate your card by phone, call VISA at +1 (833) 333-0417
From the navigation menu, select Finance > Balance
Under "Account & card details," select Activate physical card
Enter the 6-digit code sent to your mobile phone, then select Continue
Enter your card's expiration date and security code (also known as CVV), then select Create Pin Code
Enter what you want your card's 4-digit pin code to be, then select Activate Card
Once you've activated your card and set a pin code, your card will be activated
Add your virtual debit card to your Apple Wallet
The steps below will walk you through gathering your virtual debit card details using your computer, then adding your card to your Apple Wallet on your iPhone.
From the navigation menu, select Finance > Balance
Under "Account & card details," select Manage your cards
Enter the 6-digit code sent to your mobile phone, then select Continue
If you're getting an error message that your 2FA mobile phone number is invalid or you aren't receiving a code, contact support by clicking the Question Mark icon on any HoneyBook page
Your virtual card details will appear
Gather these details
Your card number
Your expiration date
Your security code (also known as CVV)
Once you've gathered this information, add your virtual debit card to your Apple Wallet
When prompted, opt to add the card details manually
To set your virtual debit card's pin code, call VISA at: +1 (833) 333-0417
Add your virtual debit card to your Google Wallet
The steps below will walk you through gathering your virtual debit card details using your computer, then adding your card to your Google Wallet using your Android device.
From the navigation menu, select Finance > Balance
Under "Account & card details," select Manage your cards
Enter the 6-digit code sent to your mobile phone, then select Continue
If you're getting an error message that your 2FA mobile phone number is invalid or you aren't receiving a code, contact support by clicking the Question Mark icon on any HoneyBook page
Your virtual card details will appear. Gather these details:
Your card number
Your expiration date
Your security code (also known as CVV)
Once you've gathered this information, add your virtual debit card to your Google Wallet
When prompted, opt to add the card details manually
To set your virtual debit card's pin code, call VISA at +1 (833) 333-0417
Card PIN and ATM support
To reset your PIN for either your virtual or physical HoneyBook Balance Visa® debit card, call Visa® at +1 (833) 333-0417. If you enter the wrong PIN 3 times during the reset process, you’ll be temporarily locked from making another attempt for 24 hours.
If you attempt an ATM withdrawal and don’t receive your cash, first check your “Transactions” table in HoneyBook. If the withdrawal appears, call Visa® at +1 (833) 333-1098 to dispute the charge.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!
HoneyBook is a software company, not a bank. Banking services are provided by Lincoln Savings Bank, Member FDIC. HoneyBook VISA Debit cards are issued by Lincoln Savings Bank, Member FDIC. HoneyBook is not FDIC insured. FDIC insurance only covers the failure of an insured bank.