For those that have an active HoneyBook Balance Checking Account, protecting your HoneyBook Balance Visa® debit card helps safeguard your business funds and peace of mind. While HoneyBook uses secure payment processing, online fraud can still occur. By taking proactive steps—like reviewing transactions weekly, using virtual cards, and knowing when to report suspicious activity—you can minimize risk and act quickly if something looks off.
If you ever notice a charge you don’t recognize, go straight to Review charges and report fraud on your HoneyBook Balance Visa® debit card.
Review your transactions weekly
Set aside time each week to review your transactions and ensure everything looks right.
From the navigation menu, select Finance > Balance
Review your “Transactions” table for:
Charges you don’t recognize
Duplicate transactions
Unusual or suspicious vendor names
🔥 Stop
Some merchants may use alternate billing names. If you’re unsure, confirm before assuming fraud. If a charge still looks suspicious, review and report it immediately.
Enable fraud alerts
If your mobile provider or email service offers fraud alerts or transaction notifications, turn them on. These real-time alerts let you respond quickly to suspicious activity—often before a fraudulent transaction can continue.
Use virtual cards for online payments
HoneyBook Balance provides both virtual and physical Visa® debit cards. Your virtual card is best for online and vendor payments because it’s:
More secure for digital purchases
Easy to cancel or replace instantly if compromised
Automatically reissued with a new number
Whenever possible, use your virtual card instead of your physical one for online transactions, subscriptions, or trial services.
Spot suspicious or fraudulent websites
Fraudulent websites may try to mimic trusted brands or payment portals. Watch for signs such as:
Misspellings or grammatical errors
Unusual URLs, for example,
h0neybook-pay.bizPoor design or low-quality images
If a site looks unprofessional or suspicious, don’t enter your card information.
Research new vendors before paying
Before paying a new vendor or supplier:
Search their business name online
Read reviews on Google, Yelp, or the Better Business Bureau (BBB)
Verify a physical address and valid contact information
This is especially important for large payments or first-time collaborations.
Be cautious of pushy vendors
Fraudulent vendors may:
Pressure you to make a decision quickly
Change contact information frequently
Use emotional or guilt-tripping language
If a vendor feels “off,” take time to research before sending payment.
Watch for unusual refund requests
Be wary if a vendor:
Offers a refund without reason
Asks to refund through Venmo, wire transfer, or another unverified method
Always ensure refunds go to your original payment method.
What to do if you suspect fraud
If you notice unauthorized charges or suspicious activity:
Stop using your card immediately
You can also cancel and replace your card directly
Reporting potential fraud quickly helps HoneyBook protect your funds and investigate unauthorized activity.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!
HoneyBook is a software company, not a bank. Banking services are provided by Lincoln Savings Bank, Member FDIC. HoneyBook VISA Debit cards are issued by Lincoln Savings Bank, Member FDIC. HoneyBook is not FDIC insured. FDIC insurance only covers the failure of an insured bank.