Keeping your HoneyBook Balance Visa® debit card secure is essential for protecting your business funds. While HoneyBook offers secure payment processing, online fraud can still happen. The best defense is staying alert, using secure tools, and building fraud-prevention habits into your routine. This guide shares practical ways to reduce your risk of unauthorized charges and avoid bad actors.
Review expenses weekly
Set aside time weekly to review your expenses. From the navigation menu, select Finance > Balance to check your “Transactions” table every week for:
Charges you don’t recognize
Duplicate transactions
Suspicious vendor names
Some merchants may use alternate billing names, so if something looks unfamiliar, double-check before assuming it’s fraud. If a charge still doesn’t look right, follow this article to report it.
Enable fraud alerts
If your mobile provider or email service allows for transaction alerts or fraud notifications, enable them. These real-time alerts can help you act quickly before a situation escalates.
Use virtual cards
HoneyBook Balance offers virtual Visa® debit cards that are:
More secure for online transactions
Easier to cancel and replace than physical debit cards
Instantly reissued if compromised
Whenever possible, use your virtual card for vendor payments, online purchases, and trial services.
Spot bad websites
Fraudulent websites often contain:
Misspellings
Poor grammar
Suspicious URLs, for example, “h0neybook-pay.biz”
If a site looks unprofessional or rushed, don’t trust it with your card details.
Research new vendors
Before working with new vendors or suppliers:
Search for their business name online
Look for reviews on platforms like Google, Yelp, or the Better Business Bureau (BBB)
Verify a physical address and contact information
This is especially important before large purchases or partnerships.
Avoid pushy vendors
Be cautious if a vendor:
Rushes you to act faster than usual
Uses aggressive or guilt-tripping language
Changes contact information frequently such as email, phone, and social handles
These tactics are often used to pressure you before you notice something’s off.
Watch for unusual refunds
If a vendor offers to refund a purchase without reason or insists on using a non-standard refund method like Venmo or a wire transfer, this could be a red flag for refund scams. Always ensure refunds go back to the original payment method.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!
HoneyBook is a software company, not a bank. Banking services are provided by Lincoln Savings Bank, Member FDIC. HoneyBook Visa Debit cards are issued by Lincoln Savings Bank, Member FDIC. HoneyBook is not FDIC insured. FDIC insurance only covers the failure of an insured bank.