Priority lead notifications alert you to the leads that look especially promising for your company. Whenever a lead comes in by HoneyBook contact form or lead form, you’ll receive a priority lead notification for any inquiry that the model determines is more likely to book or book a high-value project, compared to your company’s other leads. You’ll have your top leads prioritized as they come in, allowing you to spend more energy on what’s most valuable to your business.
📣 Note
In order to give you the most accurate results, you need to have received at least 20 inquiries by contact form or lead form to receive priority lead notifications.
Adjust priority lead notification settings
By default, priority lead notifications are turned on for your account. If you need to adjust the settings for priority lead notifications:
From your navigation menu, select your company logo > Company settings
Select HoneyBook AI
Under "Lead management," turn Priority lead notifications on or off
How to use
Since priority lead notifications inform you about leads that are more likely to book or book high-value projects, they help qualify your leads for you. Priority leads have effectively proven to be, on average, 2 times more profitable than regular leads.
These notifications can help you quickly understand which inquiries you should respond to right away, because our predictive model shows they have a better chance of converting, or converting at a higher rate. Or both!
Desktop
Whenever the model determines that a lead is more likely to book or book a high-value project, you'll receive a notification under 
Notifications (bell icon), which you can select to be taken to the new project for the lead.
Mobile
Whenever the model determines that a lead is more likely to book or book a high-value project, you'll receive a special mobile push notification. Select the notification to be taken to the new project for the lead.
Frequently asked questions (FAQs)
What predictors does the priority lead notifications model use?
To determine which leads are most valuable, the model takes into account various factors relative to your company, such as lead source, project type, project budget, and project date and time. Additionally, the model leverages historical data from your profile, including average project revenue, booked dates, and conversion rates, to enhance notifications.
📚 Tip
Receiving a priority lead notification doesn't guarantee that the lead will book or book a higher value, but it does indicate that the lead is more likely to, for the majority of leads.
As your business grows and accumulates more historical data, this model continues to learn and improve. All information is kept strictly anonymous and confidential.
Why am I not receiving priority lead notifications?
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!