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Use priority lead notifications to qualify leads
Use priority lead notifications to qualify leads

All about how these notifications work, and how they can help you quickly qualify valuable leads

Updated today

Priority lead notifications alert you to the leads that look especially promising for your company. Whenever a lead comes in via HoneyBook contact form or HoneyBook lead form, you’ll receive a priority lead notification for any inquiry that the model determines is more likely to book and/or book a high-value project, compared to your company’s other leads.

You’ll have your top leads prioritized as they come in, allowing you to spend more energy on what’s most valuable to your business.

📣 Note

In order to give you the most accurate results, you’ll need to have received at least 20 inquiries via contact form or lead form to receive priority lead notifications.


Adjust priority lead notification settings

By default, priority lead notifications are turned ON for your account. If you need to adjust the settings for priority lead notifications, here's how:

  1. Hover over your profile photo in the bottom left corner of your screen > select Company settings

  2. Select HoneyBook AI

  3. Toggle Priority lead notifications ON or OFF


How to use

Since priority lead notifications inform you about leads that are more likely to book and/or book high-value projects, they help qualify your leads for you. And, they’re effective–priority leads are proven to be, on average, 2x more profitable than regular leads.

These notifications can help you quickly understand which inquiries you should respond to right away, because our predictive model shows they have a better chance of converting, or converting at a higher rate. Or both!

Desktop

Whenever the model determines that a lead is more likely to book and/or book a high value project, you'll receive a notification under the bell icon. Click on the notification to be taken to the new project for the lead.

Mobile

Whenever the model determines that a lead is more likely to book and/or book a high value project, you'll receive a special mobile push notification. Click on the notification to be taken to the new project for the lead.


FAQ

What predictors does the priority lead notifications model use?

To determine which leads are most valuable, the model takes into account various factors relative to your company, such as lead source, project type, project budget, and project date/time. Additionally, the model leverages historical data from your profile, including average project revenue, booked dates, and conversion rates, to enhance the notifications.

📚 Tip

Receiving a priority lead notification does not guarantee that the lead will book or book a higher value, but it does indicate that the lead is more likely to, for the majority of leads.

As your business grows and accumulates more historical data, this model continues to learn and improve. All information is kept strictly anonymous and confidential.

Why am I not receiving priority lead notifications?

Check out our troubleshooting guide here.


Interested in learning more about how HoneyBook AI help you work smarter, not harder? Check out our Academy course, "How can HoneyBook AI save me time?"


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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