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Schedule emails and add meeting slots in HoneyBook

Learn how to schedule emails or smart files in HoneyBook and add meeting slots so clients can book sessions right from your emails

Updated today

Before you start

  • You can schedule standalone emails or smart files up to 18 months in advance

  • You can add meeting slots to emails from projects or contact workspaces, on the HoneyBook desktop site or in the mobile app

  • Meeting slots can’t be added to email templates

  • Clients control their own reminder time zone settings when they book


Schedule an email or smart file

Schedule a standalone email

  1. Go to the project or contact workspace to compose your email

  2. Select the dropdown next to Send > Schedule send

  3. Choose the date and time, up to 18 months ahead

  4. Select Send later

  5. The scheduled email will appear in the project or contact’s activity feed with its scheduled date and time

Schedule a smart file

  1. Open your smart file

  2. Select Share, then compose your email

  3. Select the dropdown next to Send > Schedule send

  4. Choose the date and time, up to 18 months ahead

  5. Select Send later

  6. A banner in the activity feed or file summary will show with its scheduled date and time


Cancel a scheduled email or smart file

Cancel a scheduled standalone email

  1. Go to the project or contact workspace

  2. In the activity feed, find the scheduled email, then either:

    • Select the trash can icon > Yes, delete

    • Select the three-dot icon > Delete > Yes, delete

  3. Once canceled, the scheduled email will be removed from the activity feed and won’t be sent

Cancel a scheduled smart file

  1. Go to the project or contact workspace

  2. In the activity feed, find the scheduled email with the smart file, then either:

    1. Select the trash can icon > Yes, delete

    2. Select the three-dot icon > Delete > Yes, delete

  3. Alternatively, find the smart file to open its file summary, then select Cancel scheduled send

  4. Once canceled, the scheduled email with the smart file will be removed from the activity feed and won’t be sent


Add meeting slots to emails

When emailing clients, you can embed your HoneyBook meeting availability so they can book time with you directly:

  1. Go to the project or contact workspace to compose your email

  2. Select the calendar icon

  3. Choose what session type to include

  4. Available time slots for the next 3 months will appear in the email body

    1. If no slots are available, none will display

  5. Optional: Select View all availability to change the link text, for example, “See more options,” then select Save

  6. Optional: Select Change above the time slots to edit the hyperlink text, then select Save

    1. This doesn’t change your scheduling settings

    2. On the client side, clicking the link takes them to the session page, where they can adjust their time zone for reminders. Members can’t edit this from their side.

  7. Continue writing your email, then select Send or the dropdown to Schedule send

When a client selects a time slot, they’ll be directed to the HoneyBook scheduler to confirm their choice.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!