If there are automations that do not need to automatically activate when a contact form inquiry comes in or when a lead form is submitted, you can add them to projects manually. This can be done at any point (unless another automation is currently running--each project can have only one automation applied at a time), and any actions will still fire based on the triggers and timing you set up.
đŁ Note
This article references automations, available for Essentials and Premium plan members. Learn more about the features included in each plan here.
Navigate to the project to which you'll be applying an automation by either:
Searching for the specific project via the search icon
Or, selecting the Projects tab to review your full list of projects
In the Only visible to you tool bar on the right side of the project, select Automation
This will open your full list of automations
Hover over the automation you need and either:
Click Quick Apply to apply it to the project without editing
Or, click Customize & Apply to review and make changes before applying
If you chose to customize, you can now review and make changes to the steps of the automation
Any changes you make here will only apply to the automation for this individual projectâchanges will not impact the original automation you created from your Automations page
From here, you can:
Hover over a step to reveal the 6-dot icon (to drag and drop, rearranging steps), the trash can icon (to delete a step), and the duplicate icon (to duplicate the step)
Add a step by clicking the plus (+) button
Click a step to adjust the action type, select a different file template, select a different email template, or change the trigger
When youâre ready, click Apply to Project
Once youâve applied it to the project, the automation will be considered âactivated." So, if you have any steps with triggers based on âactivating automation,â the countdown to send those will begin.
Once the automation is applied, you can click the Full View button to review where everything stands. You can also edit or remove steps that have not yet occurred, or remove the automation entirely.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!