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Update your business and bank information in HoneyBook

Learn why HoneyBook collects business and bank details, when updates are required, and where to manage changes to stay compliant and avoid payment delays

Updated today

Before you start

  • Only account owners can view or update bank and business owner details

  • HoneyBook doesn’t provide legal or tax advice

  • Changes may trigger verification to meet financial compliance requirements


Why HoneyBook collects this information

HoneyBook is legally required to collect and verify certain business and banking details to meet financial security standards. This includes:

  • Verifying your business identity

  • Confirming business ownership

  • Ensuring payouts go to the correct bank account

These requirements support fraud prevention and comply with Know Your Customer (KYC) regulations. Your information is private, secure, and never visible to clients or team members.

For region-specific requirements, review:


If you’re having trouble verifying your EIN

EIN verification issues usually fall into one of these scenarios:

Your legal business name doesn’t match IRS records

  • On your IRS SS-4 form, the legal business name appears in all capital letters and may span 2 lines

  • Enter the name exactly as shown on the SS-4, including capitalization and spacing

Your EIN is newly issued

  • The IRS can take 4–6 weeks to add new EINs to its system

  • If your EIN was issued within the last 60 days and you entered the correct legal name, contact our Support team at [email protected]


Update your business name after an IRS change

If you submitted a business name change to the IRS, processing can take several weeks or longer. While you wait:

  • Keep your existing business name in HoneyBook

  • Update your business name only after you receive the updated SS-4

If you don’t have the SS-4, you can request a 147-C letter from the IRS for verification.


Update bank account or business owner details

Changes to bank accounts, business owners, or tax details are closely tied to tax reporting and compliance.

For step-by-step instructions and important deadlines, review Understand your HoneyBook 1099 tax forms. This article explains:

  • What information is required

  • When updates must be made

  • How changes affect tax forms and reporting


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!