To help you keep everything organized, HoneyBook helps you to email your clients directly through the activity feed of a HoneyBook project. This eliminates the need to switch between HoneyBook and your email. Emails sent through the activity feed will be received by all participants in the workspace.
Find and open the project you'll send an message in by using the search bar or accessing the project pipeline
Select the Activity tab
Select the Reply to:/Sent to: field to begin drafting your message
Decide if you want to reply to the most recently received email or start a new message
If you want to continue the email thread, begin drafting your email
If you want to start a new email thread, select Start a new message
Email threads will only work if you've integrated your email
Select Send to send immediately or the dropdown next to it to schedule the email
Now, all participants in your workspace will receive a notification for new messages in the feed. These messages will be visible throughout the entire project and can be viewed by any participants added later. When your client responds, it will be visible in the project's activity feed as well.
📚 Tip
If you want to send a message to specific people on the project, rather than all participants, create a related workspace with just those people.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!