You have a variety of ways to communicate with your clients on HoneyBook, one of them being by email. By syncing your email account, any files or activity messages you send through HoneyBook will appear to clients as coming from your integrated email address. You can also access and view these emails in your Sent Mail folder.
HoneyBook supports all major email providers (like Google, Yahoo, etc.). If your email provider isn't supported yet, create a feature request so you can get notified of when it's added. For the initial set up, review Start connecting your email, and then jump to the section related to your email provider.
📣 Note
New email threads created from your email inbox will not appear in HoneyBook (even if you have an email integration set up). Learn more about what messages show in HoneyBook.
Start connecting your email
Email integrations will always start in HoneyBook and end in your email provider. Once you complete the steps in this section, skip to the section that covers your email provider. Each set of login credentials for your company can only have one integrated email.
From the top navigation menu, select your profile photo > select Company Settings
Select the Integrations tab
Find the Email section > select Connect
If you use Gmail, select Connect Google Account
Enter your email address > select Continue
From here, how you finish integrating will depend on who hosts your email
Skip to the section that covers your email provider below
Complete your Gmail integration
After you've selected Connect Google Account, a Google authentication page will appear:
Select which email should be integrated
Approve the integration
You'll land back in HoneyBook after the integration is complete. The email you chose will now appear in the Email Integration section.
Complete your Microsoft integration (Outlook, Hotmail, MSN, Live)
After you've entered your Microsoft email address and selected Continue, you'll get redirected to an Outlook login page. You might see Outlook refer to this integration as HoneyBook Nylas API V3 here. "Nylas" is the name of the tool that powers this integration.
Select which email should be integrated
Sign into your Outlook account
Approve the integration
Select your sync preferences > select Save
You'll land back in HoneyBook after the integration is complete
The email you chose will now appear in the Email Integration section
Complete your iCloud integration
To integrate iCloud with HoneyBook, generate a one-time password within your iCloud account. This password is solely for the HoneyBook integration and will not replace your normal iCloud password.
Log into your Apple account
Select Generate Password to get the one-time password you'll need to connect your iCloud email to HoneyBook
Label this password "HoneyBook" > select Create
Enter your current iCloud password > select Continue
Copy the one-time password and save it somewhere safe > select Done
Return to HoneyBook and enter the one-time password you saved
You'll land back in HoneyBook after the integration is complete
The email you chose will now appear in the Email Integration section
Complete your Yahoo integration
To integrate Yahoo with HoneyBook, generate a one-time password within your Yahoo account. This password is exclusive to the HoneyBook integration and won't replace your regular Yahoo password.
Log into your Yahoo account > go to your Yahoo account settings
Select the Account Security tab
Under Other ways to sign in, select Generate app password
Select Generate password to get the one-time password you'll need to connect your Yahoo email to HoneyBook
Copy the one-time password and save it somewhere safe > select Done
Return to HoneyBook and enter the one-time password you saved
You'll land back in HoneyBook after the integration is complete
The email you chose will now appear in the Email Integration section
Complete your Aol integration
To integrate Aol with HoneyBook, generate a one-time password within your Aol account. This password will only be used for the HoneyBook integration and will not replace your normal Aol password.
Log into your Aol account > go to your Aol account settings
Select the Account Security tab
Select Generate App Password
From the drop-down, select Other App > label it "HoneyBook" > select Generate
Copy the one-time password and save it somewhere safe > select Done
Return to HoneyBook and enter the one-time password you saved
You'll land back in HoneyBook after the integration is complete
The email you chose will now appear in the Email Integration section
Complete an email integration with other providers
Enter your email address and password
HoneyBook's secure email integration tool will walk you through the rest of the process
You may be required to generate an app password with your email provider
You'll land back in HoneyBook after the integration is complete
The email you chose will now appear in the Email Integration section
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!