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Connect your email address to HoneyBook
Connect your email address to HoneyBook

Connect your business email account with HoneyBook so emails sent through HoneyBook have your email as the sender.

Updated over a month ago

You have a variety of ways to communicate with your clients on HoneyBook, one of them being by email. By syncing your email account, any files or activity messages you send through HoneyBook will appear to clients as coming from your integrated email address. You can also access and view these emails in your Sent Mail folder.

HoneyBook supports all major email providers (like Google, Yahoo, etc.). If your email provider isn't supported yet, create a feature request so you can get notified of when it's added. For the initial set up, review Start connecting your email, and then jump to the section related to your email provider.

📣 Note

New email threads created from your email inbox will not appear in HoneyBook (even if you have an email integration set up). Learn more about what messages show in HoneyBook.


Start connecting your email

Email integrations will always start in HoneyBook and end in your email provider. Once you complete the steps in this section, skip to the section that covers your email provider. Each set of login credentials for your company can only have one integrated email.

  1. From the top navigation menu, select your profile photo > select Company Settings

  2. Select the Integrations tab

  3. Find the Email section > select Connect

    1. If you use Gmail, select Connect Google Account

  4. Enter your email address > select Continue

  5. From here, how you finish integrating will depend on who hosts your email

    1. Skip to the section that covers your email provider below


Complete your Gmail integration

After you've selected Connect Google Account, a Google authentication page will appear:

  1. Select which email should be integrated

  2. Approve the integration

You'll land back in HoneyBook after the integration is complete. The email you chose will now appear in the Email Integration section.


Complete your Microsoft integration (Outlook, Hotmail, MSN, Live)

After you've entered your Microsoft email address and selected Continue, you'll get redirected to an Outlook login page. You might see Outlook refer to this integration as HoneyBook Nylas API V3 here. "Nylas" is the name of the tool that powers this integration.

  1. Select which email should be integrated

  2. Sign into your Outlook account

  3. Approve the integration

  4. Select your sync preferences > select Save

  5. You'll land back in HoneyBook after the integration is complete

    1. The email you chose will now appear in the Email Integration section


Complete your iCloud integration

To integrate iCloud with HoneyBook, generate a one-time password within your iCloud account. This password is solely for the HoneyBook integration and will not replace your normal iCloud password.

  1. Log into your Apple account

  2. Select Generate Password to get the one-time password you'll need to connect your iCloud email to HoneyBook

  3. Label this password "HoneyBook" > select Create

  4. Enter your current iCloud password > select Continue

  5. Copy the one-time password and save it somewhere safe > select Done

  6. Return to HoneyBook and enter the one-time password you saved

  7. You'll land back in HoneyBook after the integration is complete

    1. The email you chose will now appear in the Email Integration section


Complete your Yahoo integration

To integrate Yahoo with HoneyBook, generate a one-time password within your Yahoo account. This password is exclusive to the HoneyBook integration and won't replace your regular Yahoo password.

  1. Log into your Yahoo account > go to your Yahoo account settings

  2. Select the Account Security tab

  3. Under Other ways to sign in, select Generate app password

  4. Select Generate password to get the one-time password you'll need to connect your Yahoo email to HoneyBook

  5. Copy the one-time password and save it somewhere safe > select Done

  6. Return to HoneyBook and enter the one-time password you saved

  7. You'll land back in HoneyBook after the integration is complete

    1. The email you chose will now appear in the Email Integration section


Complete your Aol integration

To integrate Aol with HoneyBook, generate a one-time password within your Aol account. This password will only be used for the HoneyBook integration and will not replace your normal Aol password.

  1. Log into your Aol account > go to your Aol account settings

  2. Select the Account Security tab

  3. Select Generate App Password

  4. From the drop-down, select Other App > label it "HoneyBook" > select Generate

  5. Copy the one-time password and save it somewhere safe > select Done

  6. Return to HoneyBook and enter the one-time password you saved

  7. You'll land back in HoneyBook after the integration is complete

    1. The email you chose will now appear in the Email Integration section


Complete an email integration with other providers

  1. Enter your email address and password

  2. HoneyBook's secure email integration tool will walk you through the rest of the process

    1. You may be required to generate an app password with your email provider

  3. You'll land back in HoneyBook after the integration is complete

    1. The email you chose will now appear in the Email Integration section

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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