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How to add and edit custom contact fields
How to add and edit custom contact fields

What custom contact fields are, and how to use them to store client information

Updated over 3 months ago

Contact fields allow you to store information about contacts. While there are a few locked fields that are already in your account, you can also create custom contact fields as an easy way to save additional details. For example: if you find yourself wanting to save your clients' birthdays, or pet names—create a custom contact field.

We'll cover how to create, edit, and use custom contact fields below.


Create a custom contact field

  1. From any page, click your profile photo to the top right of your screen > Company Settings

  2. Select Preferences

  3. By Contact fields, click Edit

  4. In the pop-up that appears, select + Add custom field

  5. Enter the field name and select the field type

  6. Click Add

  7. Click Save

The new custom contact field will appear for all of your contacts. Whenever you add a new contact or edit an existing one, you will be able to capture the field's information for that specific person under More details.


Edit or delete a custom contact field

  1. From any page, click your profile photo to the top right of your screen > Company Settings

  2. Select Preferences

  3. By Contact fields, click Edit

  4. In the pop-up that appears, locate the custom contact field you'd like to edit or delete > click the three-dot icon by it

  5. Select either Edit or Delete

    1. If editing, enter your changes, then click Save > Save

    2. If deleting, click Delete > Delete to confirm

📣 Note

Locked fields cannot be edited or deleted.


Use custom contact fields

Once you create a custom contact field, the field will appear whenever you add a new contact or edit an existing one, under More details. The field will also appear in the client workspace, under the Details tab.

With your new contact fields in place, you can now also use these fields in smart files, lead forms, and emails. When you add a custom contact field in your company settings, we'll automatically add that field to your contract smart fields list as well.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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