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What to do if your invoice expires before you got paid
What to do if your invoice expires before you got paid

If your client couldn't pay before the invoice expires, you can reset it to allow the client to pay.

Updated over a week ago

If your invoice smart file expires before you got paid, you'll need to reactivate the file then share it with your client.

  1. Use the search bar or select Projects from the top navigation menu to find the project that holds the invoice that expired

  2. Once you're in the project workspace, find the expired smart file

  3. Select the file's triple-dot icon > select Configure

  4. In the File Exploration section, select Reactivate File

  5. Select Save & Exit

  6. When you return to the project workspace, select the smart file (not the triple-dot icon)

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