Once a smart file is expired, your client will be able to view it, but not take any action.
In the smart file, they’ll see:
The expiration message you configured in your smart file expiration settings
The date that the smart file expired
Expiring a smart file will also stop any automatic payments, cancel any future payments not set to autopay, and stop payment reminders. It will not, however, cancel any upcoming sessions that were scheduled through the file.
You can select Preview when setting a smart file's expiration to check out what your client will experience.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!