Instant deposits let you move money from your clients’ credit cards to your bank account in as little as 30 minutes, with most payments appearing within 24 hours. This reduces the wait between when a client pays and when you can access your funds, helping you manage cash flow more quickly.
In some cases, HoneyBook may temporarily hold an instant deposit to help protect members and clients from potential fraud. While this is uncommon, it can delay processing beyond the typical timeframe. If your instant deposit hasn’t appeared within 24 hours after processing, review Fix instant deposit issues in HoneyBook. If the issue persists, contact our Support team at [email protected].
📣 Note
Fees for each instant deposit are shown on the Payments page and include:
1% of the total payment amount (minimum $5 USD)
Standard payment processing fees
Enable instant deposits in HoneyBook
📚 Tip
You can enable instant deposits in the HoneyBook mobile app. As soon as a payment comes in, go to your app's notification center, where you'll be able to see if the payment is eligible for instant deposits. If it is, select the notification to start the process.
Make sure you've added your bank account, business information, and business owner details to HoneyBook
From the navigation menu, select your company logo > Company settings
Select Bank details
Find the "Instant deposits" section
Select Set up instant deposit
Follow the prompts to add your bank account information. This will be the bank account that you receive instant deposits to, as it's not possible to add a separate bank account.
Select Enable
Instant deposits will now be enabled for your account. From here, you can choose to enable instant deposits for all payments or specific payments.
Turn on instant deposits for all payments
Turning on instant deposits for all payments starts the instant deposit process every time a client makes an eligible payment moving forward.
From the navigation menu, select your company logo > Company settings
Select Bank details
Find the "Instant deposits" section
Make sure you've enabled instant deposits
Turn on Enable instant deposits for all future payments
Turn on instant deposits for specific payments
If you prefer not to turn on instant deposits for all payments, you can turn instant deposits on for specific eligible upcoming/outstanding payments.
Make sure you've enabled instant deposits
From the navigation menu, select Finance > Payments
In the "Outstanding" section, turn on Same-day deposit by the payment in question
Instant deposit will then be enabled for that payment. As the client pays with a credit card, the payment will start the instant deposit process as soon as the client pays.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!