If your QuickBooks deposit doesn’t match your HoneyBook invoice total, it’s usually because HoneyBook processing fees are recorded separately as expenses. This article explains how HoneyBook transaction fees appear in QuickBooks, why deposits may differ from invoice totals, and where you can view fee reports.
Before you start
HoneyBook only integrates with QuickBooks Online, not Self-Employed or Desktop
Transaction fees only appear in QuickBooks after a payment is processed through HoneyBook
How transaction fees appear on deposits
When a client pays an invoice in HoneyBook:
The invoice in QuickBooks shows the full payment amount (gross)
The bank deposit in QuickBooks reflects the net amount after processing fees
The transaction fee appears as a separate expense line item
This means your deposit will usually be less than the invoice total, which is expected behavior
For example:
Client pays $1,000
Processing fee is $30
Deposit in QuickBooks shows $970
$30 appears as a HoneyBook transaction fee expense
The invoice amount doesn’t change. The fee is recorded separately for accurate reporting.
Where to view HoneyBook transaction fees
From a bank deposit in QuickBooks
Select All apps > Accounting > Bank transactions
Select the deposit to expand the details
You’ll see:
Gross payment amount
HoneyBook transaction fee
Net deposit amount
From the chart of accounts in QuickBooks
Select All apps > Accounting > Chart of accounts
Search for “HoneyBook transaction fees”
Select Run report
From your profit and loss report in QuickBooks
Find the line item for “HoneyBook transaction fees” under expenses
This shows total processing fees for the selected reporting period
Additional reporting in HoneyBook
In HoneyBook, you can also download monthly or annual reports. These reports show payments received, with transaction fees already separated.
Why deposits may not match invoice totals
It’s normal for deposits to differ from invoice totals.
The invoice reflects the full client payment
The bank deposit reflects the net amount after HoneyBook processing fees
Fees appear as separate expense line items in QuickBooks
Always review deposit details before matching.
If you need more help
If deposits look incorrect:
Confirm the fee appears as a separate expense
Check that the correct bank account is selected in your QuickBooks integration settings
Review the date range on your report
If issues continue, contact our Support team with the invoice number and deposit date
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!