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Fix the “Invalid SPF record syntax” error in HoneyBook

Learn how to fix the “Invalid SPF record syntax” error in HoneyBook by correcting your SPF record in your domain provider’s DNS

Updated today

The “Invalid SPF record syntax” error means your SPF record is defined but incorrectly formatted. When the syntax is wrong, email providers can’t validate your domain, and your HoneyBook emails are more likely to go to spam or fail delivery.

To fix this error, you’ll need:

  • Access to your domain provider’s DNS management console such as GoDaddy, Squarespace, or Namecheap

  • The correct SPF value for your email provider such as Google Workspace, Outlook, iCloud, or Zoho

📣 Note

HoneyBook detects the issue but can’t update DNS settings for you. All fixes must be made directly with your domain provider. If you need help, contact their support team.


Step 1: Log in to your domain provider

  1. Go to your domain provider’s management console

  2. If you’re unsure who your domain provider is, use a domain lookup tool → enter your domain (everything after the @)

  3. Check the registrar or reseller section to confirm your provider


Step 2: Locate your DNS TXT records

  1. In your provider’s console, find where you manage DNS TXT records


Step 3: Correct common SPF errors

Cause of error

How to fix

Multiple SPF records

Only one SPF record is allowed per domain. Combine values into a single record and delete the others. For example, v=spf1 include:servers.mcsv.net include:_spf.google.com ~all.

Record missing required parts

Every SPF record must:

  • Start with v=spf1

  • End with ?all, -all, or ~all

Typos or formatting errors

Copy the SPF value exactly as provided by your email provider. For example in Google Workspace, v=spf1 include:_spf.google.com ~all.

Common SPF values by provider

  • Google Workspace: v=spf1 include:_spf.google.com ~all

  • Outlook or Office 365: v=spf1 include:spf.protection.outlook.com -all

  • iCloud: v=spf1 include:icloud.com ~all

  • Zoho Mail: v=spf1 include:one.zoho.com -all

📚 Tip

The name or host field may vary by provider:


Step 4: Save and verify your changes

  1. Save your DNS changes

  2. Allow up to 48 hours for changes to propagate

  3. Run HoneyBook’s domain tester again to confirm the error is resolved

  4. Use a third-party SPF validation tool to double-check


Additional steps for high-volume senders

If you send more than 5,000 emails per day, Google and Yahoo’s 2024 deliverability rules apply to you. In addition to SPF:

  1. Verify your DKIM record

  2. Add a DMARC record for stronger authentication

  3. Use a DMARC checker to confirm setup


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!