Once your client makes a payment, you'll receive an email and notification in your notification center. You can track the status of the payment in the Payments section of your HoneyBook account and the contact workspace. The payment processing time and fees will vary depending on how your client paid.
📚 Tip
Need to troubleshoot a payment issue or learn about payment processing times? Check out this resource for troubleshooting help and details about timelines.
Track recent payments for all clients
From the navigation menu, select Finance > Payments
From here, you'll find outstanding and paid payments, as well as their statuses, due dates, and amounts.
Track payments for a specific client
Access the contact workspace for the client in question
Select the Payments tab
From here, you can view all invoice and payment history in HoneyBook for that particular client
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!