Payments that you manually marked as paid can be reversed manually as well.
Use the search bar or select Projects from the top navigation menu to find the project that holds the payment you want to reverse
Once you're in the project workspace, open the smart file's File Summary by selecting it
Locate the payment you'll reverse > select the triple-dot icon next to it > select Undo mark as paid
Confirm the reversal by selecting Undo $$$
From here, the payment won't be marked as paid anymore.
📚 Tip
Reversing a payment marked as paid will not send an email to your client.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!