Project types are how you define jobs or clients in HoneyBook. They help categorize the types of services you offer or the types of jobs you take on. You can customize project types at any time, adding up to 17 custom options, and setting your default project types.
Add project types
From the navigation menu, select Settings > Company settings
Select the Preferences tab
In the "Company organization & data" section, select the pencil icon next to "Project types"
From here:
Add a new project type by scrolling down and selecting + Add project type, then enter the new project type name
Edit a project type name by hovering over it, then selecting the Edit name icon and entering the new name
Make a different project type your default by hovering over it, then selecting Set as default
Delete a project type by hovering over it, then selecting the Delete icon
Select SAVE
From here, you'll see your updated list of project types when adding a new project or assigning contact form automations.
📚 Tip
You can change a project's type from the "Details" tab of the project.
How to organize your projects
Projects are added to HoneyBook in 2 ways: either through a client filling out your contact form or by manually adding a new project. When manually adding a project, you can choose the project type from a drop-down list.
If your client fills out the contact form, they can also select their project type from a dropdown list. This will label the project in HoneyBook. To enable this, select the Project Type question from the Suggested questions in your contact form.
Once you have projects in HoneyBook, you can filter your pipeline stages to view projects by type in alphabetical order. This helps you prioritize and navigate similar jobs and streamline your pipeline.
Project types for your automations
Using project types can provide value in automating client flows. Automations enable you to send predetermined sequences of emails and files to clients. By segmenting automations based on project type, you can create unique sequences of steps that are customized for specific project types.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!