The ability to collect payments directly through HoneyBook is (in our humble opinion) one of the platform's most powerful features. That's why it's important to connect your bank account to HoneyBook—it lets us transfer your clients' payments right to you. 

All of the information we collect when connecting your bank account is for identification purposes, helping to keep you and your business safe from fraud. The US government has recently released a new regulation, requiring the collection of pieces of information—you can read more about that here!

PLEASE NOTE: We always have your safety in mind, so at the moment, 2-Step Verification—calling or texting you with a unique code—is required when adding or making changes to your banking information. Make sure your phone number is accurate in your personal Account Settings before proceeding!


Prefer a video walkthrough? We got you. Check it out here!



To add your bank account information in HoneyBook:


1.  From any page, click your profile photo in the top right corner of your screen. 

2.  Select Company Settings from the menu.

3.  Select the Bank Details tab.

From there, you can either add a business bank account or a personal bank account—both processes are detailed below!




Adding a Business Bank Account


PLEASE NOTE:  If there are multiple business owners associated with your business, you will need to add contact details for ALL owners. The total percentage of ownership cannot exceed 100.

1.  From your Bank Details tab, click Add Your Business Bank Account

2.  Enter the required business information:

  • Legal business name: business name as found on tax or other legal documents
  • Doing Business As name: fill out if the name under which you operate your business differs from legal, registered name
  • Business address & phone number
  • TIN/EIN: 9-digit business tax ID
  • Merchant Category Code: 4 digit code assigned to you when you applied to accept credit cards; used to classify the business by the type of goods or services it provides. (Not sure what your code should be? Check out the full list of options here.)
  • Website URL/Product Description: used to verify your business. If you do not have a URL, simply enter a short (50 characters or fewer) product description.

PLEASE NOTE: Here's why we need to collect this information!


3.  Enter the required bank information:

  • Routing number
  • Account number
  • Bank name

4.  Click Save Bank Account.

5.  Complete the 2-Step Verification—you can learn more about that process here. This step is in place to ensure that sensitive account information is only updated by you.

6.  Enter the required owner information. If your business has more than one owner, add the first now, then proceed to Step 9 for information on adding additional owners. If you are the sole owner of your business, you may skip Step 9.

  • Owner name
  • Job title
  • Date of birth
  • Social security number (SSN)
  • Business ownership (percent of ownership)
  • Personal address
  • Email
  • Phone

7.  In the Identification Document section, click Select Image to Upload for both the front and back of your identification document.

PLEASE NOTE: Upload bright, clear photos of your ID, driver's license, or passport as a JPEG or PNG image. We must be able to clearly see your name, date of birth, and photo. 

8.  Click Save Owner.

9.  If your business has additional owners, add their information as well. In the Business Owners section of your Bank Details tab, click Add Owner Info.

PLEASE NOTE:  If there are multiple business owners associated with your business, you will need to add contact details for ALL owners. The total amount of ownership cannot exceed 100.






Adding a Personal Bank Account


1.  From your Bank Details tab, click Add Your Personal Bank Account

2.  Enter the required business information:

  • Merchant Category Code: 4 digit code assigned to you when you applied to accept credit cards;  used to classify the business by the type of goods or services it provides.
  • Website URL/Product Description: used to verify your business. If you do not have a URL, simply enter a short (50 characters or fewer) product description.
  • Doing Business As name: the name under which you operate your business

PLEASE NOTE: Here's why we need to collect this information!


3.  Enter the required bank information:

  • Routing number
  • Account number
  • Bank name

4.  Click Save Bank Account.

5.  Complete the 2-Step Verification—you can learn more about that process here. This step is in place to ensure that sensitive account information is only updated by you.

6.  Enter the required owner information

  • Owner name
  • Job title
  • Date of birth
  • Social security number (SSN)
  • Personal address
  • Email
  • Phone

7.  In the Identification Document section, click Select Image to Upload for both the front and back of your identification document.

PLEASE NOTE: Upload bright, clear photos of your ID, driver's license, or passport as a JPEG or PNG image. We must be able to clearly see your name, date of birth, and photo. 

8.  Click Save Owner.





Want to learn more?


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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