Learn how to connect your checking account to HoneyBook so you can get paid quickly and securely when clients submit payments. This article walks you through:
Adding your bank details
Selecting the correct business type (individual, sole proprietor, LLC, partnership or corporation)
Completing identity and business verification
Understanding what information is required to avoid payment delays
It also explains what to expect during the 2-step verification process. Follow these steps to ensure client payments are processed smoothly and deposited directly into your bank account.
đź“Ł Note
You can only add checking accounts on the Bank details page. Savings accounts and other account types aren’t supported.
U.S. bank accounts
U.S. bank accounts
Connecting your bank account to HoneyBook is one of the first steps you’ll need to take to get paid. Once the account is connected, funds will get directly transferred to it when you get a payment.
From the navigation menu, select Settings > Company settings
Select Bank details
Determine your business type. Be careful to select the correct type when connecting your bank account. If there's a mistake, payments to your account won’t process.
Individual: You own and run a business, but don't have an employer identification number (EIN)
You use your Social Security number (SSN) when filing your taxes
Sole proprietor: You own and run a business and were issued an EIN
If you've filled out an SS-4 Form to register your business with the IRS, you have a government-issued EIN
If your organization is a registered nonprofit, select this type when you connect your bank account to HoneyBook
LLC-Partnership-Corp.: You pay taxes as an Limited Liability Company (LLC) ,and file as a partnership or corporation
If you've filled out an SS-4 Form to register your business with the IRS, you have a government-issued EIN
Locate your business type, then follow the steps below to complete the connection
Connect your bank account based on business type
Individual
Individual
From Bank details, select Individual as your business type
Enter the required business information:
Business name: Name under which you operate your business
Merchant category code (MCC): A 4-digit code that lets you accept credit cards. HoneyBook doesn't provide this code to you.
Website URL or product description: Provide an active URL to your business or social media profile. If you don't have a URL, provide a detailed description about your business.
Statement descriptor: This shows up on your customers' bank or credit card statements. To update, change your company name in your Company settings.
Enter the required bank information:
Account number (checking accounts only)
Routing number
Bank name: For example, Chase or American Express (Amex). Don't enter the name of your bank account.
Select Save
Complete 2-step verification
Enter the required business owner information:
First name and Last name: The business owner's first and last names, not the name of the business
Date of birth
Social security number (SSN)
Home street address, City, State, and Zip code: Must be a valid physical address and not a P.O. box
Email
Phone number
Drag and drop, or upload images of the front and back sides of your identification (ID) documents
Use bright and clear color photos of your government-issued ID, driver's license, or passport in JPG, PNG, or PDF format. Each file has a size limit of 10 MB.
The information in these documents must exactly match the business owner information you just entered
Select Save
Sole Proprietor
Sole Proprietor
đź“š Tip
Before you get started, you need exactly the information that’s on your SS-4 form:
Employer identification number (EIN)
Legal business or entity name
Your legal business name consists of everything listed above your address on your SS-4 form, and can span several lines
In the example below, the legal business name is "ACME LLC THERESA LOPEZ-FITZGERALD SOLE MBR"
This information isn't visible to your clients and is only used for verification purposes
From Bank details, select Sole proprietor as your business type
Before you continue, you need exactly the information that’s on your SS-4 form. Then, select Next.
Enter the required business information:
Legal business name: This is the legal name given to your business, as it appears on your SS-4 form issued by the IRS
Your legal business name consists of everything listed above your address on your form and can span several lines
Employer identification number (EIN): 9-digit identification number assigned to your business by the IRS
Merchant category code (MCC): A 4-digit code that lets you accept credit cards. HoneyBook doesn't provide this code to you.
Website URL or product description: Provide an active URL to your business or social media profile. If you don't have a URL, provide a detailed description about your business.
Statement descriptor: This shows up on your customers' bank or credit card statements. To update, change your company name in your Company settings.
Business street address, City, State, and Zip code: The address of your business, which must be a valid physical address and not a P.O. box
Business phone number
Enter the required bank information:
Account number (checking accounts only)
Routing number
Bank name: For example, Chase or American Express (Amex). Don't enter the name of your bank account.
Select Save
Complete 2-step verification
Enter the required business owner information:
First name and Last name: The business owner's first and last names, not the name of the business
Date of birth
Social security number (SSN)
Home street address, City, State, and Zip code: Must be a valid physical address and not a P.O. box
Email
Phone number
Drag and drop, or upload images of the front and back sides of your identification (ID) documents
Use bright and clear color photos of your government-issued ID, driver's license, or passport in JPG, PNG, or PDF format. Each file has a size limit of 10 MB.
The information in these documents must exactly match the business owner information you just entered
Select Save
LLC/Partnership/Corporation
LLC/Partnership/Corporation
đź“š Tip
Before you get started, you need exactly the information that’s on your SS-4 form:
Employer identification number (EIN)
Legal business or entity name
Your legal business name consists of everything listed above your address on your SS-4 form, and can span several lines
In the example below, the legal business name is "ACME LLC THERESA LOPEZ-FITZGERALD SOLE MBR"
This information isn't visible to your clients and is only used for verification purposes
From Bank details, select LLC-Partnership-Corp. as your business type
Before you continue, you need exactly the information that’s on your SS-4 form. Then, select Next.
Enter the required business information:
Legal business name: This is the legal name given to your business, as it appears on your SS-4 form issued by the IRS
Your legal business name consists of everything listed above your address on your form and can span several lines
Employer identification number (EIN): 9-digit identification number assigned to your business by the IRS
Merchant category code (MCC): A 4-digit code that lets you accept credit cards. HoneyBook doesn't provide this code to you.
Website URL or product description: Provide an active URL to your business or social media profile. If you don't have a URL, provide a detailed description about your business.
Statement descriptor: This shows up on your customers' bank or credit card statements. To update, change your company name in your Company settings.
Business street address, City, State, and Zip code: The address of your business, which must be a valid physical address and not a P.O. box
Business phone number
Enter the required bank account information that's in your personal name or under your doing business as (DBA) name:
Account number (checking accounts only)
Routing number
Bank name: For example, Chase or American Express (Amex). Don't enter the name of your bank account.
Select Save
Complete 2-step verification
Enter the required business owner information:
First name and Last name: The business owner's first and last names, not the name of the business
Date of birth
Social security number (SSN)
Home street address, City, State, and Zip code: Must be a valid physical address and not a P.O. box
Email
Phone number
Job title
% of ownership
Drag and drop, or upload images of the front and back sides of your identification (ID) documents
Use bright and clear color photos of your government-issued ID, driver's license, or passport in JPG, PNG, or PDF format. Each file has a size limit of 10 MB.
The information in these documents must exactly match the business owner information you just entered
Select Save
If you need to add another business owner, select + Add owner info. Then, follow the prompts for the steps you just did.
Canadian bank accounts
Canadian bank accounts
Connecting your bank account to HoneyBook is one of the first steps you’ll need to take to get paid. Once the account is connected, funds will get directly transferred to it when you get a payment.
đź’° Looking to switch your account's currency from USD to CAD?
Our support team can help. Send us a message by clicking the Question Mark icon on any HoneyBook page. You'll have to confirm with Canadian documents, bank account, and address.
Begin connecting your Canadian bank account
From the navigation menu, select Settings > Company settings
Select the Bank details tab
Determine your business type
Individual: You own and run a business, but do not have an BN (Business Number)
Sole proprietor: You own and run a business and were issued a BN (Business Number) from the Canada Revenue Agency
Partnership: You pay taxes as a partnership
Corporation: You pay taxes as a corporation
Locate your business type below and follow the remaining steps to complete the connection
Finish connecting your account for each business type
Open the section that matches your business type.
âś… Note
If you're updating your bank details or adding missing details, you won't need to select your business type. When you're on the Bank details tab, select View and Edit instead to make your updates.
Individual
Individual
From your Bank details tab, select Individual as your business type
Enter the requested business info
Business name: The name of your business
Merchant category code: The four-digit code assigned to you when you applied to accept credit cards
HoneyBook does not provide this code for you
Learn more about merchant category codes
Website URL: An active business URL or social media profile for your business
Minimum of 10 characters
Product description: A detailed product description of what your business offers and how you collect payment for your services
Business description: A detailed description of what your business is
Statement descriptor: How charges from your business will appear on your customers’ bank or credit card statements
If you need to change this, change your company name in your Company settings
Enter the requested bank info
Your routing and transit numbers are the same
This includes the name of your bank (e.g., Chase, American Express)
Do not enter the name of your specific bank account
Select Save Bank Account
Enter the requested info about you, the business owner
Upload the requested identification documents
Select Save Owner
Sole Proprietorship
Sole Proprietorship
From your Bank details tab, select Sole proprietor as your business type
Enter the requested business info
Business name: The name of your business
Merchant category code: The four-digit code assigned to you when you applied to accept credit cards
HoneyBook does not provide this code for you
Learn more about merchant category codes
Website URL: An active business URL or social media profile for your business
Minimum of 10 characters
Product description: A detailed product description of what your business offers and how you collect payment for your services
Business description: A detailed description of what your business is
Statement descriptor: How charges from your business will appear on your customers’ bank or credit card statements
If you need to change this, change your company name in your Company settings
Enter the requested bank info
This includes the name of your bank (e.g., Chase, American Express)
Do not enter the name of your specific bank account
Select Save Bank Account
Enter the requested info about you, the business owner
Upload the requested identification documents
Select Save Owner
Partnership
Partnership
Before you begin
You’ll need to supply info that exactly matches what’s on the company identification document you’ll upload. For example, this means your legal business name must exactly match how it’s written on that document (including case sensitivity and spacing). This information is not visible to your clients and is used for verification purposes only.
From your Bank details tab, select Partnership as your business type
Enter the requested business info
Legal business name: The name of your business (exactly as it appears on your company identification document)
Business street address: The location of your business (exactly as it appears on your company identification document)
Business phone number: A phone number anyone can call to reach your business
Support phone number: The number your clients can call regarding any support questions
Business Number: The number you received when you were approved for a partnership
You can also supply a Corporation Number or Québec Enterprise Number (NEQ)
Website URL: An active business URL or social media profile for your business
Minimum of 10 characters
Product description: A detailed product description of what your business offers and how you collect payment for your services
Business description: A detailed description of what your business is
Statement descriptor: How charges from your business will appear on your customers’ bank or credit card statements
Enter the requested bank info
This includes the name of your bank (e.g., Chase, American Express)
Do not enter the name of your specific bank account
Select Save Bank Account
Enter the requested info about you, the business owner
Upload the requested identification documents
Select Save Owner
Corporation
Corporation
Before you begin
You’ll need to supply info that exactly matches what’s on the company identification document you’ll upload. For example, this means your legal business name must exactly match how it’s written on that document (including case sensitivity and spacing). This information is not visible to your clients and is used for verification purposes only.
From your Bank details tab, select Corporation as your business type
Enter the requested business info
Legal business name: The name of your business (exactly as it appears on your company identification document)
Business street address: The location of your business (exactly as it appears on your company identification document)
Business phone number: A phone number anyone can call to reach your business
Support phone number: The number your clients can call regarding any support questions
Business Number: The number you received when you were approved for a partnership
You can also supply a Corporation Number or Québec Enterprise Number (NEQ)
Website URL: An active business URL or social media profile for your business
Minimum of 10 characters
Product description: A detailed product description of what your business offers and how you collect payment for your services
Business description: A detailed description of what your business is
Statement descriptor: How charges from your business will appear on your customers’ bank or credit card statements
Enter the requested bank info
This includes the name of your bank (e.g., Chase, American Express)
Do not enter the name of your specific bank account
Select Save Bank Account
Enter the requested info about you, the business owner
Upload the requested identification documents
Select Save Owner
Select whether you have a business director
If you have a business director, enter their name and email
If you have more than one business director, you'll add the rest from the Bank details tab by selecting + Add Director Info under the first director
New Canadian regulations require this—learn more about the 2024 updated Canadian verification requirements
Select Save Director
From here, your bank details are saved and will begin verification (which typically takes a few minutes).
Verifying your bank details
After you’ve added your bank and business owner information, your details will begin a verification process. The verification process typically takes just a few minutes. If there are any errors or additional information is needed, you'll receive an email notification.
Once your details have been verified, client payments will be transferred directly to your bank account. If you received payments before connecting your bank account, the funds should start processing automatically.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!