When you're sending messages to your clients, it's important to sound like... well, you! HoneyBook provides some built-in email messaging suggestions to get you started, but most importantly, we always allow you to review and customize email communication.
To edit your emails before sending:
1. Either open the email composer in a project's activity feed, or, when you're finished creating a file, click Share.
2. Now, enter the text and/or edit your email! From the email edit screen, you can:
Change the email subject line
Edit the content of the email
Format the text with bolding, underlining, etc.
Insert the first client's first name
first client first name is the only dynamic field available for emails. The field will populate with the first client participant's first name after the message is sent.
Add your email signature
Add file or image attachments
Pictures cannot be added to the body of emails, but you can add them as email attachments.
3. You can also choose from a list of email templates—remember, you can make your own—by clicking the Templates menu. The body of the email will automatically update when you select a template.
4. Click Send when you're finished with your edits!
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!