HoneyBook’s AI-powered chat experience lives right inside your HoneyBook account. It can help you brainstorm ideas, uncover insights, and spot new opportunities—fast.
Access and use HoneyBook AI
With the HoneyBook AI icon
From any page, select
HoneyBook AI in the top-right corner
Select
New conversationIt's a best practice to start a new conversation whenever you change topics. You can always go back to a previous conversation—learn more about viewing your chat history.
Either:
Select
Inspire me to generate prompt ideas, then choose one to send, orEnter a new question, then select
Send or press Enter to submit it
HoneyBook AI will provide a reply directly in the chat window
You can rate each response by selecting
Good response or 
Negative response
From your homepage
Go to your HoneyBook homepage
From the top of the page, either:
Enter a question into the chat
Choose one of the suggested prompts
Select
Send, or press Enter to submit your messageHoneyBook AI will provide a reply directly in the chat window
📣 Note
HoneyBook AI's chat experience on the homepage is currently being rolled out in batches. If you don't see it in your account yet, you should see it soon.
View your chat history
From any page, select
HoneyBook AI in the top-right cornerSelect
Chat historyYour chat history will appear. From here, you can:
Use the search bar to search through your conversations
Hover and select the
three-dot menu icon by a conversation > Rename or DeleteSelect a previous conversation to open it in the chat
Frequently asked questions
What can I ask HoneyBook AI about?
You can ask HoneyBook AI anything about:
Your projects | "How much did I earn from my project 'Alex Lewis' Birthday'?" |
Content creation ideas | "What's a good Instagram caption to announce that I'm offering a special package for the holidays? |
How to use HoneyBook | "How do I create an invoice?" |
Account setup | "What should I set up first in my account?" |
Business advice | "What are some strategies for me to earn more from my HoneyBook referral link?" |
At this time, HoneyBook AI can't:
Answer questions about your membership
Complete actions on your behalf
HoneyBook AI can make mistakes, so it’s always best to validate responses.
Who has access to the HoneyBook AI chat experience?
At this time, the HoneyBook AI chat experience is available:
To account owners and super admins only
On desktop and mobile
On all pricing plans
Is there a limit to how much I can ask HoneyBook AI?
Yes, you can only send 100 messages per day to HoneyBook AI.
How is HoneyBook AI different from the Support chat?
You’ll notice that there are 2 chat experiences in your account:
- HoneyBook AI excels at providing instant business insights and answers to product questions—it’s set up already knowing you and your business
HoneyBook’s Support chat is equipped with instant support as well, through the HoneyBook Support bot. The Support chat is also your direct line to our Support team, which you can reach by entering “Talk to a person.”
How does HoneyBook AI work?
HoneyBook AI is built upon a blend of proprietary machine learning (ML) models and integrations. You'll always know when AI is being used in HoneyBook, with clear information on when and where it's generating results. Whenever possible, we'll also explain what data is being used to generate an output, so you know what’s happening behind the scenes.
What data does HoneyBook AI use, and how is mine protected?
For details on how HoneyBook AI is built responsibly and how your data is protected, please refer to Responsible AI at HoneyBook and our Privacy Policy.
Can I opt out of HoneyBook AI?
Yes, HoneyBook AI is fully optional. You don’t have to engage with HoneyBook AI if you'd prefer not to use it. If you’d like to get HoneyBook AI completely removed from your HoneyBook account, contact our Support team by selecting the Question Mark icon, then entering “Talk to a person.”
What are some tips to get the most out of HoneyBook AI?
HoneyBook AI is designed to enhance productivity and streamline workflows, but its accuracy depends on the complexity of the task and the quality of the input provided. Here’s what you need to know:
Context matters: AI performs best when given clear, detailed, and specific instructions. Vague or ambiguous prompts may result in less accurate or generic outputs.
AI-generated content isn't perfect: While it can generate professional-quality responses, summaries, and recommendations, it may still produce errors, outdated information, or unintended biases
Always review before use: You're responsible for reviewing and verifying AI-generated content
Continuous improvement: HoneyBook AI is continuously updated to enhance performance, but it doesn't replace professional judgment, human creativity, or legal or financial expertise
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!