How can I have my clients tip only on the last payment?
How can I have my clients tip only on the last payment?
Want your clients to have the option to add gratuity only on the last payment? When you're setting up your clients' payment options, select the gratuity for last payment option.
How can my client leave a tip after the event / after all payments are made?
How can my client leave a tip after the event / after all payments are made?
In HoneyBook, clients are able to add gratuity only when submitting a payment already in the payment schedule.
If your client has already made all payments but now wants to tip, you can:
Edit the existing invoice and add a new payment (for example: $1), on which the client can add their tip
Send a new invoice with a payment (for example: $1), on which the client add their tip
What's the client experience with gratuity?
What's the client experience with gratuity?
When your clients are submitting a payment and you've enabled gratuity for the file, they'll be able to add a tip to their payment. They can choose "No thanks," select a percentage of the payment, or enter a customized dollar amount.
Can I change the tip percentage options?
Can I change the tip percentage options?
At the moment, the default gratuity percentages are preset and cannot be adjusted. Clients can leave a custom dollar amount by selecting the "Custom" tip option.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!