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What Canadian documents you can use when linking your bank account
What Canadian documents you can use when linking your bank account
Updated yesterday

When you’re linking your Canadian bank account to HoneyBook, you’ll need to supply documents that confirm the info you provide. Each section below provides the list of documents you can supply. When you upload these documents, there are some requirements you must meet (if the document doesn’t meet these requirements, it’ll get rejected and you’ll need to upload a new image).


Document requirements

  • The format must be no more than one step removed from the original document:

    • Document copies and scans must be in PDF format and taken directly from the original document; they can’t be processed, converted, or embedded in other files

    • A picture of a physical document must be the original, unprocessed picture in JPEG or PNG format

    • Screenshots aren’t accepted

  • Photos and scans must be in color

  • Images must not be low-quality

  • Identity and legal entity documents must not be expired

  • Documents must be readable and in a valid upload file format

  • Documents must not be cropped or missing pages with crucial information, and all borders must be visible

  • If the country of residence differs from the country of the account, a passport is required for identity verification


Confirm your identity with these documents

Uploading your passport or driver’s license may be the simplest options to upload when confirming your identity.

Here’s the required info for these documents:

  • Full legal name that matches the name in your HoneyBook profile

  • Date of birth (DOB) that matches what’s in your HoneyBook profile

  • Photo of person (except where exclusions apply)

List of accepted documents

  • Passport

  • Driver’s license (scans of front and back are required)

  • Permanent Resident card

  • Provincial or territorial issued photo identity cards (scans of front and back are required)

  • Certificate of Indian Status card

  • Birth certificate

  • Marriage certificate


Confirm your address with these documents

Uploading your driver’s license, province- or territory-issued photo Id card, bank statement, or utility bill may be the simplest options to upload when confirming your address.

Here’s the required info for these documents:

  • Full legal name that matches the name in your HoneyBook profile

  • Personal address that matches the personal address in your HoneyBook profile

List of accepted documents

  • Driver’s license (scans of front and back are required)

  • Provincial or territorial issued photo identity cards (scans of front and back are required)

  • Insurance document

  • Investment account statement

  • Property tax statement

  • Bank statement

  • Utility bill (dated within 12 months)


Confirm your company with these documents

For this, you’ll want to upload a current and valid municipal, provincial, territorial, or federal government-issued document that contains your business name and address.

Here’s the required info for these documents:

  • Full company legal entity name that matches the legal entity name in your HoneyBook profile

  • Tax ID from the local tax authority that matches what’s in your HoneyBook profile

  • Company address that matches what’s in your HoneyBook profile

List of accepted documents

  • A current and valid municipal, provincial, territorial or federal government issued document that contains the entity name and address

  • Corporate profile report

  • Notice of Assessment issued by the Canadian Revenue Agency (dated within 12 months)

  • Articles of Incorporation

  • Articles of Association

  • Notice of Articles

  • Company Summary

  • Search for an entity on the register (Québec only)

  • Business license

  • Partnership agreement or registration

  • A signed resolution confirming the individuals opening the account on behalf of the organization have the authority to do so (non-profits only)

  • Utility bill (dated within 12 months)

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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