Both bulk emails and batch emails allow you to send a single email to many recipients at once, while still ensuring that each email is delivered to each contact individually (i.e. your many contacts will not have access to everyone's email addresses). The main differences lie in how recipients are selected, and how the emails you send are tracked.

Batch emails are sent to specifically selected clients from your Contacts page, and bulk emails are sent to every participant in specifically selected projects. Batch email tracking can be reviewed from the dedicated batch email tool, and bulk email tracking can be reviewed from the activity feed of the selected projects.

If you want to send an email to specifically selected clients from your Contacts page, send a batch email. If you want to send an email to every participant in specifically selected projects, send a bulk email.

You can only send one-time emails using the batch email feature. Drip campaigns and recurring emails currently can't be set up in HoneyBook.

Batch emails are sent using your integrated email, which is why having an integrated email is a requirement for sending these types of emails. Some features, like your email signature, may not appear when viewing the email through the batch email tool, but will appear if you check your integrated email's Sent folder.