Before you get started:

Need a refresher on what DKIM, SPF, and DMARC are? Learn more here.

Want to test the setup of your DKIM, SPF, and DMARC records? Learn more about testing your custom domain's deliverability here.

If you are experiencing issues with email deliverability and use an email with a custom domain (e.g. @yourbusinessname.com, rather than @gmail.com), you may need to work with your email and domain providers to properly configure your DKIM, SPF, and DMARC records. If you leave these records undefined, or with any unresolved errors, this can increase the likelihood of your emails being rejected or marked as spam.

Defining your SPF, DKIM and DMARC records is done directly in your domain provider’s Domain Name System (DNS) settings, using information from your email provider. As the process varies by provider, you will need to reach out to your domain provider or visit their help center if you need guidance on setting up DKIM, SPF, or DMARC.

Defining a DKIM record

To define a DKIM record:

1. First, log in to the management console for your domain provider.

Not sure who your provider is?

1. Visit this resource.

2. Enter your domain name and click Lookup.

HoneyBook Tip: If your email address is [email protected], your domain name should be entered as: honeybook.com.

3. Scroll down to the Registrar Information section. Your provider will be listed as the Name.

2. Locate the page where you update DNS TXT records for your domain.

3. While the exact process varies by provider, here are resources to define DKIM for some of the most common providers:

4. Once you've added the record, remember to save your changes.

PLEASE NOTE: While HoneyBook is able to check your DKIM, SPF, and DMARC records and notify you of any issues, defining these records is done entirely outside of HoneyBook and directly in your domain provider's Domain Name System (DNS) settings. HoneyBook is not able to complete this process for you, and you will not need any information from, or enter any information into, your HoneyBook account.

Defining an SPF record

To define an SPF record:

1. First, log in to the management console for your domain provider.

Not sure who your provider is?

1. Visit this resource.

2. Enter your domain name and click Lookup.

HoneyBook Tip: If your email address is [email protected], your domain name should be entered as: honeybook.com.

3. Scroll down to the Registrar Information section. Your provider will be listed as the Name.

2. Locate the page where you update DNS TXT records for your domain.

3. While the exact process varies by provider, here are resources to define SPF for some of the most common providers:

4. Once you've added the record, remember to save your changes.

Defining a DMARC record

To define a DMARC record:

1. First, if your DMARC record does not currently exist, you will not find this record anywhere and will need to create one. You can type this up and store it anywhere until you're ready to add it to your domain provider.

This is a TXT record with three elements: the v, p, and rua tags
Here is an example: v=DMARC1; p=none; rua=mailto:[email protected]

Need extra guidance on what to enter for each element? Check out step 2 of this resource.

2. Log in to the management console for your domain provider.

Not sure who your provider is?

1. Visit this resource.

2. Enter your domain name and click Lookup.

HoneyBook Tip: If your email address is [email protected], your domain name should be entered as: honeybook.com.

3. Scroll down to the Registrar Information section. Your provider will be listed as the Name.

3. Locate the page where you update DNS TXT records for your domain.

4. While the exact process varies by provider, here are resources to add DMARC for some of the most common providers:

5. Once you've added the record, remember to save your changes.

Want to learn more?

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!