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HoneyBook membership FAQs

Answers to frequently-asked questions about HoneyBook's pricing plans

Updated today

📣 Note

On February 4, 2025, HoneyBook updated the prices and packages for each of our 3 membership plans for current and future members. Read FAQs specific to those changes here.


What are HoneyBook's membership plan options?

HoneyBook offers 3 membership plans: Starter, Essentials, and Premium, billed either monthly or annually.


How does the free trial work?

You can try virtually all the features and tools available in HoneyBook free for 7 days, no credit card required. The only exceptions are some advanced financial features and access to Premium services, which are assigned upon subscription.


Where can I find a history of my membership charges?

Need to download receipts for your subscription payments? From your navigation menu, select Settings > Company settings > Membership, where you'll be able to see your current membership details and any past membership payment invoices or receipts.


How do I begin my membership?

  1. From the navigation menu, select Settings > Company settings

  2. Select Membership

  3. Toggle between "Monthly" or "Yearly" billing, then select CHOOSE PLAN under the plan of your choice

  4. Enter your payment details and billing address, then select PAY to begin your membership


Can I change my plan type later on?

Absolutely. With HoneyBook’s pricing plans, we grow with your business, which means you can change your plan at any time.


If I change my plan type, how soon does that change take effect?

You can switch your billing and membership plan at any time.

If you downgrade your plan, you’ll have access to all the features included in your old plan until the end of your billing cycle. At the start of the next billing cycle, you’ll be billed at the rate for your new plan and have access to the features included only in that plan, which means you might lose access to some tools you’re currently using.

If you upgrade your plan, you’ll be charged a prorated amount (the difference between your old and new plans, from the current date to the end of your billing cycle), with access to all the features and services included in the new plan immediately. Moving forward, you’ll be billed at the rate of your new plan.

If you switch from monthly to annual, the new billing cycle will begin immediately. A prorated credit from your monthly plan will be applied toward the annual cost.

If you switch from annual to monthly, your monthly billing will begin at the end of your current annual billing cycle.


How do I change my membership pricing plan?

  1. From the navigation menu, select Settings > Company settings

  2. Select Membership

  3. Select CHANGE PLAN

  4. Select CHOOSE PLAN under the plan of your choice

    1. Or, under your current plan, select SWITCH TO MONTHLY or SWITCH TO ANNUAL to change your billing

  5. Select CONFIRM & CONTINUE

    1. If you're switching to monthly or annual, select CONFIRM PLAN CHANGE

📣 Note

If you purchased membership from the iOS or Android mobile app, you’ll need to change it through Apple or Google Play. HoneyBook can't make changes to memberships purchased through the mobile app.


How do I update the payment method for my membership subscription?

  1. From the navigation menu, select Settings > Company settings

  2. Select Membership

  3. Click EDIT BILLING INFORMATION

📣 Note

If you purchased a membership from the iOS or Android mobile app, you’ll need to change it through Apple or Google Play. HoneyBook can't make changes to memberships purchased through the mobile app.


Can I change my membership billing date?

At this time, membership billing dates can't be adjusted.


I don't see Membership in my account. Help!

If you don't see Membership in your account, there are a few things to check:

  • You're likely a team member. Only the account owner will have access to Membership and be able to control an account's subscription. If you need to make changes to your membership, reach out to your account owner.

  • You might've subscribed through iOS or Android. If this is the case, your subscription is managed through Apple or Google Play. Go to Apple or Google Play to adjust your app subscription directly with the app subscription provider.


Can I pay my subscription through an alternative method?

At this time, HoneyBook can only accept membership payments through credit card.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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