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HoneyBook membership FAQ

Answers to frequently-asked questions about HoneyBook's pricing plans

Updated over a week ago

What are HoneyBook's membership plan options?

HoneyBook offers three membership plans: Starter, Essentials, and Premium, billed either monthly or annually. Check out this article for a breakdown of the key features and services included in each plan.


How does the free trial work?

You can try virtually all the features and tools available in HoneyBook free for 7 days, no credit card required. The only exceptions are some advanced financial features and access to Premium services, which are assigned upon subscription.


What does the pricing look like for each plan?

Starter plan:

  • Annual: $16/month, billed annually

  • Monthly: $19/month

Essentials plan:

  • Annual: $32/month, billed annually

  • Monthly: $39/month

Premium plan:

  • Annual: $66/month, billed annually

  • Monthly: $79/month


Where can I find a history of my membership charges?

Need to download receipts for your subscription payments? Just head to your Membership tab, where you'll be able to see your current membership details and any past membership payment invoices/receipts.


What plan is right for me?

HoneyBook’s pricing plans are designed to support independent businesses through every stage of their journey.

Starter: This plan is best for emerging independent businesses who are getting started, and want a platform that offers ease and simplicity. You may have a simple business process and are not ready for advanced functionality like automations and integrations. The Starter plan will jumpstart your business with must-have tools to streamline your workflow, take your business online from manual operation, and help optimize project management with a frictionless client experience.

Essentials: This plan is a great fit for businesses who are ready to kick start growth. You’ve likely been running your business for a few years, either solo or with a few team members. You may be using multiple tools to manage your business, and you are ready to consolidate to a single platform to consolidate redundant tasks to move faster, and source more qualified leads to boost growth. The Essentials plan will boost productivity and accelerate revenue with elevated branding, additional technology integrations, scheduling, and automated tasks.

Premium: This plan best suits established independent businesses who are already at scale, or want to take their business to the next level in order to scale. You may manage multiple locations or franchises, and need more advanced tools to seamlessly distribute work and share responsibilities with speed. The Premium plan will help you expand operations, track brand health visibility, and stay in control while managing different service lines or brands.

Learn more about the features and services included in each plan here.


How do I begin my membership?

  1. From any page, click your profile photo in the top right corner of your screen > select Company Settings

  2. Select the Membership tab

  3. Toggle between Monthly or Yearly billing, then select Choose Plan under the plan of your choice

  4. Enter your payment details and billing address, then click Pay to begin your membership


Can I change my plan type later on?

Absolutely. With HoneyBook’s pricing plans, we grow with your business, which means you can change your plan at any time.


If I change my plan type, how soon does that change take effect?

You can switch your billing and membership plan at any time.

If you downgrade your plan, you’ll have access to all of the features included in your old plan until the end of your billing cycle. At the start of the next billing cycle, you’ll be billed at the rate for your new plan and have access to the features included only in that plan (which means you may lose access to some tools you’re currently using).

If you upgrade your plan, you’ll be charged a prorated amount (the difference between your old plan and new plan, from the current date to the end of your billing cycle), with access to all of the features and services included in the new plan immediately. Moving forward, you’ll be billed at the rate of your new plan.

If you switch from monthly to annual, the new billing cycle will begin immediately. A prorated credit from your monthly plan will be applied toward the annual cost.

If you switch from annual to monthly, your monthly billing will begin at the end of your current annual billing cycle.


How do I change my membership pricing plan?

  1. From any page, click your profile photo in the top right corner of your screen > select Company Settings

  2. Select the Membership tab

  3. Select Change Plan (or, under your current plan, select Change to Monthly/Annual to change your billing)

  4. Select Choose Plan under the plan of your choice, then Confirm & Continue to change your plan type

📣 Note

If you purchased membership from the iOS or Android mobile app, you’ll need to change it via Apple or Google Play. HoneyBook cannot make changes to memberships purchased through the mobile app.


How do I update the payment method for my membership subscription?

  1. From any page, click your profile photo in the top right corner of your screen > select Company Settings

  2. Select the Membership tab

  3. Click Edit Billing Information

📣 Note

If you purchased membership from the iOS or Android mobile app, you’ll need to change it via Apple or Google Play. HoneyBook cannot make changes to memberships purchased through the mobile app.


Can I use a promo code and a referral code or any other discount?

No, only one discount can be applied to your HoneyBook subscription. Discounts must be applied at the time of subscription; discounts cannot be retroactively applied. They are available only to the first subscription of new members.


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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