Note
Starting February 4, 2025, HoneyBook will be updating the prices and packages for each of our three membership plans for current and future members. Read FAQs specific to these upcoming changes here.
What are HoneyBook's membership plan options?
What are HoneyBook's membership plan options?
HoneyBook offers three membership plans: Starter, Essentials, and Premium, billed either monthly or annually.
How does the free trial work?
How does the free trial work?
You can try virtually all the features and tools available in HoneyBook free for 7 days, no credit card required. The only exceptions are some advanced financial features and access to Premium services, which are assigned upon subscription.
Where can I find a history of my membership charges?
Where can I find a history of my membership charges?
Need to download receipts for your subscription payments? Just head to your Membership tab, where you'll be able to see your current membership details and any past membership payment invoices/receipts.
How do I begin my membership?
How do I begin my membership?
From any page, click your profile photo in the top right corner of your screen > select Company Settings
Select the Membership tab
Toggle between Monthly or Yearly billing, then select Choose Plan under the plan of your choice
Enter your payment details and billing address, then click Pay to begin your membership
Can I change my plan type later on?
Can I change my plan type later on?
Absolutely. With HoneyBook’s pricing plans, we grow with your business, which means you can change your plan at any time.
If I change my plan type, how soon does that change take effect?
If I change my plan type, how soon does that change take effect?
You can switch your billing and membership plan at any time.
If you downgrade your plan, you’ll have access to all of the features included in your old plan until the end of your billing cycle. At the start of the next billing cycle, you’ll be billed at the rate for your new plan and have access to the features included only in that plan (which means you may lose access to some tools you’re currently using).
If you upgrade your plan, you’ll be charged a prorated amount (the difference between your old plan and new plan, from the current date to the end of your billing cycle), with access to all of the features and services included in the new plan immediately. Moving forward, you’ll be billed at the rate of your new plan.
If you switch from monthly to annual, the new billing cycle will begin immediately. A prorated credit from your monthly plan will be applied toward the annual cost.
If you switch from annual to monthly, your monthly billing will begin at the end of your current annual billing cycle.
How do I change my membership pricing plan?
How do I change my membership pricing plan?
From any page, click your profile photo in the top right corner of your screen > select Company Settings
Select the Membership tab
Select Change Plan (or, under your current plan, select Change to Monthly/Annual to change your billing)
Select Choose Plan under the plan of your choice, then Confirm & Continue to change your plan type
Note
If you purchased membership from the iOS or Android mobile app, you’ll need to change it via Apple or Google Play. HoneyBook cannot make changes to memberships purchased through the mobile app.
How do I update the payment method for my membership subscription?
How do I update the payment method for my membership subscription?
From any page, click your profile photo in the top right corner of your screen > select Company Settings
Select the Membership tab
Click Edit Billing Information
Note
If you purchased membership from the iOS or Android mobile app, you’ll need to change it via Apple or Google Play. HoneyBook cannot make changes to memberships purchased through the mobile app.
I don't see a Membership tab in my account; help!
I don't see a Membership tab in my account; help!
If you don't see the Membership tab in your account, there are a few things to check:
You're likely a team member. Only the account owner will have access to the Membership tab and be able to control an account's subscription. If you need to make changes to your membership, reach out to your account owner.
You may have subscribed through iOS or Android. If this is the case, your subscription is managed through Apple or Google Play. Navigate to Apple or Google Play to adjust your app subscription directly with the app subscription provider.
Can I pay my subscription through an alternative method?
Can I pay my subscription through an alternative method?
At this time, HoneyBook can only accept membership payments through card.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!