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Set a default email template for sharing a smart file

Set a default email template for sharing a smart file

Create a default email for when you share a smart file in a project

Updated over a week ago

You can save time when sharing files by setting a default email template. The template will automatically appear whenever you send a file to your client through a project, so you don't have to write a new message each time. You can make any edits to the message, or send it out right away.

Set a default email template

  1. From the navigation menu, select Templates > File templates

  2. Click into your file

  3. Click the three-dot icon > Edit email settings

  4. In the drop-down menu, select the default email template you’d like to appear when you send the file

  5. From here, you can customize your template settings:

    • Show your company logo: Toggle ON or OFF

    • Edit button text: Enter the text that you’d like to appear on the button that will link to your smart file

  6. Click Save

📌 Note

If you set default email settings for a file template, but then add the smart file to an automation and choose a different email for that automation step—the email chosen when creating the automation step will trigger, overriding the template settings. However, the logo and button settings set at the template level will remain the same.

Edit a default email template

When you send a file, you can edit the default email template you’ve set directly in the email composer.

In the email composer, you can:

  • Edit the body of the email

  • Access default email templates

  • Choose if your logo appears or not

  • Edit your button text

  • Add emojis, links, and more

To edit the default email template in the email composer:

  1. From the navigation menu, select Files > All Files

  2. Click into your file

  3. Select Share

  4. Use the email composer tools to edit your message

📌 Note

If you make edits in the email composer, your edits will only save for that email.



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