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Why HoneyBook may ask you to change your password

Learn why HoneyBook may ask you to change your password—due to security alerts or extended inactivity without 2-step verification

Updated over 2 weeks ago

It’s our top priority at HoneyBook to keep you and your business safe and secure at all times. We practice the highest standards of security to ensure that your password is never stored, and therefore not vulnerable to data breaches.

There are two situations where you'll be either prompted or required to update your HoneyBook password:

Situation

How you'll be notified

We're made aware that your HoneyBook password was compromised elsewhere

Note: To learn more about how HoneyBook protects your account and data, please review our Terms of Service and Privacy Policy.

We'll let you know through a message inside your HoneyBook account and encourage you to change your password right away.

You don't have 2-step verification login set up and haven't logged into your HoneyBook account in more than 3 months.

You'll be required to change your password at the HoneyBook login screen.

Below you’ll find some best practices on password hygiene in case they may be helpful to you:

  • Use long passwords that contain letters, number, special characters, and a mix of capital and lowercase letters

  • Do not use real words in your passwords

  • Never reuse a password

  • Regularly change passwords (quarterly is recommended) for websites and services that contain or handle sensitive information, like Personally Identifiable Information (PII), credit card or banking information, or anyone else’s PII (like your clients')

  • If you are part of a data breach, you should consider changing all of your passwords

  • It can be helpful to use a password manager if you have many accounts with sensitive information, in order to maintain strong and unique passwords


Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!