Since HoneyBook has its own in-house payment processor, no third parties are needed to process payments made through HoneyBook invoices. Clients will be prompted to enter their card or bank information depending on the payment options you set.
Card payments
Your clients have the freedom to pay using the card of their choice:
American Express (Amex)
Discover
MasterCard
Visa
Debit cards
You can expect to receive card payments in your bank account within 2-3 business days. Learn more about payment processing times.
Payments via Apple Pay and Google Pay
Your clients can also transact using Apple Pay or Google Pay. This will still charge the card used, but they won’t need to fill in the card’s info. Any card HoneyBook already accepts can be used to transact using Apple Pay or Google Pay.
This currently is only available for smart files. Apple Pay and Google Pay are not currently available for lead forms or legacy files.
🔥 Stop
If your client does not have mobile wallets enabled in their browser, they will not see this option when checking out. If your client doesn't see this and should, they'll need to set up Apple Pay or Google Pay.
Here’s how it will look for your client:
ACH bank transfer payments
📣 Note
ACH bank transfer is not available for Canadian accounts at the moment.
We partner with Plaid for ACH bank transfers, a third party system that uses end-to-end data encryption to ensure that your and your clients' information remains secure. HoneyBook lets clients connect accounts from thousands of banks and credit unions, including:
A+ Federal Credit Union
Bank of America
CapitalOne
Charles Schwab
Chase
Citibank
Fidelity
Navy Federal
Patelco Credit Union
Summit Credit Union
TD Bank
The Peoples Community Bank
Triumph Community Bank
USAA
US Bank
Wells Fargo
You can expect to receive bank transfer payments in your bank account within 7-8 business days. Learn more about payment processing times.
📚 Tip
If a client makes a payment via ACH/bank transfer, that payment will need to clear the client's bank (with the payment status moving from Processing to Paid in HoneyBook) before a subsequent payment can be made. Learn more about payment statuses here.
Other payment options
Manually log payments received if they're made via cash, check, or another method
Choose to only allow either card payments OR ACH/bank transfer by editing your clients' payment options
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!