If you're not receiving priority lists, there are a few things to check and be aware of. Note that it's currently not possible to retroactively generate a priority list.
Check the cadence you've set to receive priority lists
From your settings, you can adjust the frequency at which you receive priority lists. Make sure you've set this to whatever works best for your business. If you set the frequency to every weekday, for example, you will not receive priority lists on Saturdays and Sundays.
Ensure the feature is turned on
Learn how to turn priority lists on here (turned on by default).
Note some feature restrictions
It's important to note that if HoneyBook AI does not identify valid priorities, it will not send a priority list. At this time, it is not possible to retroactively generate a priority list. Additionally:
Priority lists will only be sent if you've sent a file within the past 45 days
Priority lists are sent only to account owners
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!