HoneyBook is partnering with a new bank to provide enhanced financial tools for your business.

Yes! If you opt to switch to HoneyBook's new partner, your funds will be transferred to your new account(s) within 1–2 business days. If you opt not to switch, your funds are available in your current account(s) until August 31st, at which point they will be returned to you via paper check.

Directly after completing the switch, and consenting to move your funds to the new bank account you will see your account appear with a $0 available balance. This is normal as it takes 1-2 business days for the funds to move over.

HoneyBook has coordinated with both its current and new bank partners to ensure a seamless transition for you. Your existing account and buckets will be replicated with the new bank, and all funds moved over in 1–2 business days. To continue using HoneyBook Finance, you need to switch to the new partner bank by August 30, 2024.

You will receive an invitation to switch to the new banking partner via email. Once you consent to the transition, you will be guided through a brief process to open your new account(s), issue new debit cards, and transfer your existing balances.

There are 2 places you will need to give your consent;

The migration is not complete until you transfer your existing balance.

If you open the new account, but do not transfer your balance, all new deposits will go to the new account. If you have found yourself in a position where you opened the new account but not transferred your balance, simply return to your initial email and click the link to start the switch again. This will take you to the final screens to complete the switch.

Your funds are on route to the new bank account via ACH transfer and will arrive in 2 business days or less. Look out for a transaction labelled "BALANCE" when they land. In the meantime, your new bank account is active and ready to use so any new payments or deposits will arrive in your new bank account, as normal.

Your HoneyBook Finance account has successfully been opened with our new banking partner! Here are a few important updates:

Physical card: Your new physical card is on its way and should arrive soon.

Virtual cards: Your new virtual cards are now available in our app for immediate use.

Immediate actions required:

Update your bank account information:

Update Your Credit Card Information:

Yes, your existing account and all associated savings buckets will be transferred exactly as they are to the new bank. You will see a transaction with “balance” in the description in the new accounts showing your balance moving over from the previous bank.

All transaction history and monthly statements will remain accessible from your HoneyBook Finance account. You will see a transaction with “balance” in the description in the new accounts showing your balance moving over from the previous bank. You will see two statements for the month of August, one for each bank. After migration, you will receive one statement moving forward.

If you choose not to switch, your existing HoneyBook Finance account will be closed on August 30, 2024. Any remaining balance will be returned to you via paper check. You should transfer your funds out of your account prior to this date to avoid receiving a paper check.

Of course! HoneyBook's support team is standing by to assist. Reach out using the chat button in your HoneyBook dashboard, or email [email protected].

The QuickBooks integration will automatically switch over to the new bank account. One thing to look out for is the balance transfer - you should see a deduction of the total balance from the old bank account, and the deposit of the balance to the new account. If you do not see the deduction transaction in your QuickBooks enter it manually on QuickBook's general ledger to ensure your books remain balanced.