The client portal is the client-side view of a project workspace, which houses all of the communication, files, and details in one easy-to-navigate place. Whenever you (the business) send files and emails to clients through HoneyBook, they'll always have access to the portal. If you ever need to share a direct link to the client portal with a contact, you can do that, too.

The client workspace offers a centralized place to track and manage all activity for one specific lead or client. From the client workspace, you can view all email communication, all client payments, create and send files and emails for that contact, and add new projects. It's perfect for client relationship management.

A custom domain is a unique branded name that identifies a website.

For example, HoneyBook's custom domain is honeybook.com.

Subdomains are an additional level to a domain name. Meaning, you have to first have the domain name, and then add the subdomain as an additional location or page within that website.

Let's say you own the domain: honeybook.com. You can create additional subdomains for your domain such as: blog.honeybook.com. Since you already own the domain honeybook.com, subdomains for the domain do not require any additional fees.

Stands for “Canonical Name” record and is a type of resource record in the Domain Name System (DNS) that maps one domain name to another. This can prove convenient when running multiple services from a single IP address.

Imagine a scavenger hunt where each clue points to another clue, and the final clue points to the treasure. A domain with a CNAME record is like a clue which can point you to another clue (another domain with a CNAME record) or to the treasure (a domain with an A record).

For example, suppose www.example.com has a CNAME record with a value of ‘example.com’ (without the ‘www’). This means when a DNS server hits the DNS records for www.example.com, it actually triggers another DNS lookup to example.com, returning example.com’s IP address. In this case we would say that example.com is the canonical name (or true name) of blog.example.com. All CNAME records must point to a domain, never to an IP address.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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