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What to do if an invoice's payment plan doesn't match the grand total

How to fix an amount mismatch in smart files.

Updated over 7 months ago

When sharing an invoice, the grand total (which takes into account taxes and discounts) must equal the total of the payments in the payment schedule.

📚 Tip

This error can pop up if you're making edits to the payment amounts in a previously-sent invoice.

If your payment plan is too high, try these potential fixes:

  • Add a new package/item

  • Increase the pricing of your existing packages/items

  • Lower/remove a payment in the payment schedule

Once you've made the appropriate changes, the error message should disappear and you'll be able to re-share your smart file.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!