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What to do if an invoice's payment plan doesn't match the grand total
What to do if an invoice's payment plan doesn't match the grand total

How to fix an amount mismatch in smart files.

Updated over a month ago

When sharing an invoice, the grand total (which takes into account taxes and discounts) must equal the total of the payments in the payment schedule.

πŸ“š Tip

This error can pop up if you're making edits to the payment amounts in a previously-sent invoice.

If your payment plan is too high, try these potential fixes:

  • Add a new package/item

  • Increase the pricing of your existing packages/items

  • Lower/remove a payment in the payment schedule

Once you've made the appropriate changes, the error message should disappear and you'll be able to re-share your smart file.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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