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I'm getting an error that the payment plan doesn't equal the grand total
I'm getting an error that the payment plan doesn't equal the grand total

How to fix an amount mismatch in smart files

Updated over a week ago

If you're editing an invoice and receive an error that looks something like payment plan is X more than grand total of Y. . .

. . . not to worry—it's an easy fix.

📚 Tip

This error can pop up if you're making edits to the payment amounts in a previously-sent invoice.

When sharing an invoice, the grand total (which takes into account taxes and discounts) must equal the total of the payments in the payment schedule.

If your payment plan is too high, you can:

  • Add a new package/item

  • Increase the pricing of your existing packages/items, OR

  • Lower/remove a payment in the payment schedule

Once you've made the appropriate changes, the error message should disappear and you'll be able to re-share your smart file.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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