You can retrieve any account statements and transaction reports needed to reconcile your books. Account statements will have standard information like transactions and any fees, while a transaction report will also include what category and project the transactions are linked to.
Account statements are also where you can verify the address you have on file with HoneyBook Balance, though you’ll need to have at least one transaction on file to begin creating statements. If the address is incorrect, contact support by selecting the Question Mark icon on any HoneyBook page.
Download account statement or transaction report
In the top navigation menu, select Finance > Balance
Select the download icon
Choose Account statements or Transaction reports
Choose the year you want to pick your document from
Next to the document’s month, select the download icon
Account statements will be downloaded as PDFs, and transaction reports will be downloaded as CSVs. Each document contains important information about your checking account. The account statement will have typical information like a transaction list, as well as any fees.
The transaction report contains more detailed information about the transactions, like what category and project the transaction is linked to, as well as the transaction type, which will tell you more about where the transaction came from.
Check out the different transaction types you can see in the transaction report:
Transaction types
Transaction types
Here are the transaction types without periods:
Outgoing ACH transfer: An ACH payment originated from a deposit account
Incoming ACH transfer: An ACH payment received by a deposit account
Returned ACH transfer: An ACH payment returned by the bank
Returned incoming ACH transfer: A received ACH payment that has been returned through unit
Failed incoming ACH transfer: A returned ACH that was dishonored by the receiving bank
Wire transfer: A wire transaction, either received or sent
Returned wire transfer: A returned wire transaction
Book transfer: A payment between 2 accounts on the same bank
Purchase: A purchase via debit card
ATM: A deposit or withdrawal of funds from an ATM with a debit card
Fee charged: Fees incurred for a transaction
Fee refund: A reversal of a previous fee transaction
Interest earned: An interest payment to a deposit account
Card transaction reversal: A reversal of a previous card transaction
Other card transaction: A transaction that represents various card transactions that aren’t purchases or ATM transactions
Funds released: A transaction releasing funds from a batch account
Account adjustment: Manual adjustment made in situations where the correction of an amount, or a reverse of a completed transaction, is needed
Dispute resolution: Dispute transaction created to credit or debit a customer for an ongoing card or ACH dispute. For example, when provisional credit is provided, the customer account would be credited using the dispute transaction.
Check deposit: A received check deposit
Returned check deposit: A check deposit returned by the bank
Payment advance: A transaction created to debit an organization account against a received payment that’s advanced
Repaid payment advance: A transaction created when a received payment is completed in order to credit an organization account and repay it for a received payment that was advanced
Chargeback: A transaction that represents a chargeback
Reward earned: A transaction that represents a reward
Payment canceled: Cancellation of a previously processed ACH payment
HoneyBook payment: A received payment processed by HoneyBook
🔥 Stop
If you've noticed ACH charges on your account that you don't recognize, immediately contact support by clicking the Question Mark icon on any HoneyBook page.
Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!
HoneyBook checking account is furnished by Lincoln Savings Bank, FDIC. HoneyBook Visa Debit card is issued by Lincoln Savings Bank, Member FDIC. HoneyBook is not FDIC-insured. FDIC insurance only covers the failure of an insured bank.