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Create a lead form for one-time consultations
Create a lead form for one-time consultations

How to create a lead form for instant scheduling & payment

Updated over a week ago

Lead forms allow you to create custom booking experiences that you can share anywhere via a public link. You can create lead forms for lead qualification, service selection, and even scheduling and payment.

If you’ve ever wanted to create a form that allows anyone to schedule a consultation session, while requiring upfront payment to book, lead forms are for you. Your account even comes preloaded with a one-time consultation template to make the build process easier. Quickly customize this template to fit your brand, then share it out.

📚 Tip

Learn more about how one HoneyBook Pro used lead forms to sell 1:many sessions in this video!

To create a lead form for one-time consultations:

Before you get started

Make sure you have the session type that you’d like to include in your lead form already set up with the HoneyBook Scheduler tool.

1. From any page, navigate to Tools > Lead Forms.

2. Click Create New > One-time consultation.

📚 Tip

Starting from this template gives you the perfect build framework: it contains all of the content and action blocks needed to book one-time consultations, so that you can quickly add your own brand-specific details and get started sharing.

3. You’ll be brought to a preview of the template, which includes a scheduler, invoice, and payment page. To get started customizing, click Edit this template.

4. On the Schedule your session page, first edit the text and questions to fit your brand.

📚 Tip

Make sure you include as many questions to capture all of the information needed ahead of the session.

5. From the same page, click + Add a Session to add a session to your lead form.

6. From here, you can:

8. Navigate to the Invoice page and customize as needed.

📣 NOTE

Only one payment can be added to the payment schedule, and payment must be due upon submission of the form. Leads will not be able to submit the form, and therefore book the session, until they make payment.

9. Navigate to the Payment page and customize as needed.

📣 NOTE

The payment page must be the last page, ensuring a smooth and straightforward payment process for your leads.

Credit cards are the only form of payment currently accepted through lead forms.

10. Continue building out and customizing your lead form to your liking! You can add additional blocks and pages, customize the design, and more.

📚 Tip

Remember to configure the form’s settings: change the thumbnail, automation settings, and more.

Consider connecting the form to an automation that triggers steps based on session scheduling and/or payment–that way, you can automate all communication ahead of and following the consultation.

11. Once you’ve built out and customized your lead form, publish the form to set it live.

12. After your form is published, get started copying & sharing its link. You’re not tied to sending the form in a specific project, which means you can share the link anywhere and with anyone who might want to book a one-time consultation with you.

📚 Tip

Some sharing suggestions:

  • Add to your Linktree

  • Include in your email signatures

  • Send in a marketing blast

  • Share on your Facebook page

  • Add to your website as the linked URL for a button, or in the top navigation bar

Next steps:

When the link is clicked, leads will be brought to your live form where they can fill it out, make payment, and submit the form to book their session. Once submitted, the lead will receive an email confirmation if you've kept the email confirmation setting toggled ON. They'll receive separate confirmation emails with the session details and payment receipt, and the meeting will be automatically added to their calendar.

📣 NOTE

A session will be considered booked only once the form is submitted. Learn more about a lead’s experience submitting a form here.

When the form is submitted, you’ll receive an email and a desktop notification, a push notification (if you have the app downloaded), and HoneyBook will automatically create a project for that lead in the Inquiry stage, plus show the scheduled session on your HoneyBook Calendar. The project will include the completed form and the lead added as a project participant (using the name and email they entered), so that you can get started communicating further and preparing for the consultation.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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