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Customizing lead sources

Add or edit your lead sources to fit your brand and track your inquiries

Updated over a week ago

Leads can come from anywhere — social media, organic online searches, word of mouth — so customizing your lead sources is crucial to understanding exactly where your business is coming from and which channels are working best for you.

HoneyBook comes with a set of common lead sources to get you started, but you can also add your own and remove some of ours. Once your leads are the way you want them, you can include them as options in a Contact Form, which lets your customers choose how they heard about you, or manually update the source within a Project's details.

To edit your lead sources:

1.  From any page, click your profile photo in the top right corner of your screen. 

2.  Select Company Settings from the menu.

3.  Select the Preferences tab.

4.  Next to Lead Sources, click Edit.

5.  Edit your sources to include or exclude whatever makes the most sense for you!

  • Click Add Source and enter the source name to add

  • Hover over an existing source and select the Pencil or Trash Can icon to edit or delete

  • HoneyBook Tip: Sources with the Lock icon next to them cannot be edited or removed.

6.  Click Save Changes.

Once you've started categorizing, you can check out your Leads Report in HoneyBook, to better understand where your clients are coming from.

Still have questions? Feel free to send us a message by clicking the Question Mark icon on any HoneyBook page. Our team is always happy to help!

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